Senior Manager - Data Engineering

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Value Preposition

• Lead the data engineering functions, build and mentor a high-performing team, collaborate with cross-functional teams to drive operational excellence
• Play a key role in aligning development activities with business objectives, ensuring high-quality service delivery to our stakeholders while fostering a culture of continuous improvement

Job Details Position Title: Senior Manager Data Engineering

Career Level: L2

Job Category: Assistant Vice President

Role Type: Hybrid

Job Location: Bangalore

About The Team The data engineering team is community of dedicated professionals committed to designing, building, and maintaining data platform solutions for the organization.

Impact Enterprise data warehouse supports several critical business functions for the bank including Regulatory Reporting, Finance, Risk steering, and Customer 360. This role is vital for building and maintaining enterprise data platform, data processes, and to support business objectives. Our values — inclusivity, transparency, and excellence — drive everything we do. Join us and make a meaningful impact on the organization.

Key Deliverables

• As a Senior Manager you will be responsible for managing the data platform that supports data integrations: enriching data pipelines to share enterprise data, designing, building, and maintaining a data platform such as Enterprise Data Warehouse, Operational Data Store or Data Marts, Data Lakes, Cloud Data Platforms, etc. with appropriate data access, data security, data privacy and data governance.
• Demonstrate technical knowledge and leadership in software development, data engineering frameworks and best practices.
• Strong management skills with the demonstrated ability to multitask and manage multiple small and large projects in a cross-functional environment.
• Use agile engineering practices and various data development technologies to rapidly develop and implement efficient data solutions.
• Motivate, Manage, and drive the team towards meeting business objectives.
• Strong stakeholder management and working with global technology and product teams across different time zones (primarily US) to deliver timely business value
• Drive automation, identify inefficiencies, optimize processes and data flows, and recommend improvements.
• Collaborate with the Data Architects, Solution Architects, and other IT partners to enhance the Data platform design, constantly identify a backlog of tech debts in line with identified upgrades and provide technical solutions & implement the same.
• Use operational skills to drive efficiency and speed, have expertise in building repeatable data engineering processes, use strong agile and project management skills to deliver data products.
• Manage deliverables of developers, perform design reviews and coordinate release management activities.
• Experience in management of vendors and contractor resources

Functional Skills Skills and Qualification

• Leadership: Lead the data engineering team, provide guidance and mentorship
• Team Player: Support peers, team, and department management.
• Problem Solving: Excellent problem-solving skills, incident management, root cause analysis, and proactive measures to improve quality of service.
• Communication: Excellent verbal, written, and interpersonal communication skills.
• Attention to Detail: Ensure accuracy and thoroughness in all tasks.

Technical/Business Skills

• Overall experience of 15+ years in Data Engineering and Analytics
• Data Warehousing: Technical expertise working in large scale Data Warehousing applications and databases such as Oracle, Netezza, Teradata, and SQL Server. Deep technical knowledge in data engineering frameworks and best practices.
• Experience of working in leading public cloud (AWS) and cloud data warehouse (Snowflake)
• Data integration skills:

• Experience in industry leading ETL tools such as SAP Business Objects Data Services (BODS), Informatica Cloud Data Integration Services (IICS), IBM Data Stage and Python
• Transform / ETL tools such as DBT, Qlik Replicate, and similar AWS services

• Data Model: Strong knowledge of Logical and Physical Data Model using Relational, Dimensional, or Data Vault Modeling practices.
• Performance tuning of data pipelines and DB Objects to deliver optimal performance.
• Excellent data analysis skills using SQL
• Experience in setting up Data Quality and Data Controls in a regulated environment
• Experience working in Financial Industry is preferred

Leadership Qualities

• Empathy: Understands and cares about team members' feelings and perspectives.
• Communication: Clearly conveys ideas and listens actively.
• Inspiration: Motivates and encourages the team to achieve their best.
• Influence: Extensive stakeholder management experience and ability to influence people

Relationships & Collaboration

• Reports to: Associate Director - Data Engineering
• Partners: Senior leaders and cross-functional teams
• Leads: A team of Data Engineering associates

Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.