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Associate Fraud & Claims Operations Representative at Wells Fargo | creonjobs.com

Associate Fraud & Claims Operations Representative

Wells Fargo•Bengaluru South, Karnataka, India

fulltime

General Business, Finance, and Analyst

0+ years

About the role

Similar Opportunities

About Wells Fargo

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Salary1,800,000 - 2,400,000

PostedMarch 24, 2026

About Wells Fargo

About This Role Wells Fargo is seeking a Associate Fraud & Claims Operations Representative,

In This Role, You Will

Support and capture all pertinent information from customers about their claims
Conduct research and provide updates on status of new and existing claims
Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
Receive direction from team lead and escalate questions and issues to more experienced roles
Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers

Required Qualifications

6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Reference Number R-530132