Job Description
Must Have Technical/Functional Skills
- Bachelor’s degree (or higher), preferably in Computer Science, Information Technology, or a related field (or equivalent work experience).
- ServiceNow Developer should have experience with the following ServiceNow applications:
- Security Operations (SecOps)
Security Incident Response
Vulnerability Response
Threat Intelligence
- Tenable, Splunk Integrations
- Prior experience in a similar role.
- For senior level: 4+ years of experience as a ServiceNow Developer, with a focus on Security Operations (SecOps), preferred in areas of SIR and VR.
- Basic understanding of ServiceNow platform and its core applications.
- Proficiency in JavaScript, HTML, CSS, and other web technologies. Experience with ServiceNow scripting, workflows, and integrations.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team.
Roles & Responsibilities
- Module Development:
- Design, configure SIR, VR, Threat Intelligence, and Configuration Compliance modules.
- Revert SIR back to OOTB by removing all customizations, exporting SIR records, uninstall/reinstall SIR and workspace applications plugins, updating SIR records status back to OOTB states, confirm SIR classic form layout and workspace are back to OOTB, create transformation mappings to import removed field data into SIR record work notes, revert roles/ACLs back to OOTB and help w/ creating/updating reports/dashboards.
- Technical Leadership:
- Provide technical guidance and mentorship to junior developers.
- Lead technical discussions and design sessions.
- Ensure best practices and coding standards are followed.
- Participate in code reviews and ensure adherence to best practices and coding standards.
- Troubleshooting and Support:
- Provide technical support and troubleshooting for ServiceNow-related issues.
- Assist in routine maintenance, upgrades, patching and testing, on the ServiceNow platforms.
- Configure ServiceNow applications and facilitate rollouts of new applications and modules.
- Support data owners with data visibility, validation and cleanup
- Collaboration:
- Work closely with business analysts, project managers, and stakeholders to gather requirements and translate them into technical solutions.
- Collaborate with other IT teams to ensure seamless integration and operation of ServiceNow solutions.
- Documentation and Training:
- Create and maintain technical documentation related to ServiceNow processes and configurations.
- Conduct training sessions for end-users and other developers.
- Continuous Improvement:
- Stay updated with the latest ServiceNow features and functionalities.
- Continuously improve and optimize ServiceNow solutions to enhance performance and user experience.
Generic Managerial Skills, If any
Stakeholder management
Project & program management
Risk management & prioritization
Communication (technical + executive)
Base Salary Range : $110,000 to $160,000 Per Annum
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Qualifications:
BACHELOR OF COMPUTER SCIENCE
