Associate, Project Management - Partnerships Tech & Operations (Hybrid)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Partnerships Tech and Operations team is seeking a motivated Project Manager to join our Partnerships Tech and Operations team. The Partnerships Tech and Operations team provides oversight of and support for the Partnerships credit card programs. We are seeking a dedicated, disciplined professional who excels in a team environment.

The Role: As an Associate in Partnership Tech and Operations, you will be responsible for leading and executing key processes and projects supporting the broader Partnerships Tech and Ops organization. The associate will drive and deliver intent while maintaining the highest levels of well managed excellence. The associate will also be responsible for identifying process improvements and establishing well managed processes within their scope of role.

As a Project Manager you will:

• Work on small to medium-scale department projects that have a direct impact on the company
• Review processes and intent end-to-end, through the eye of the business, customers and other key stakeholders, and deliver well-managed products
• Execute on intent / processes with a focus on documentation and audit readiness
• Partner cross-functionally to understand end to end processes and effectively drive results
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments
• In partnership with stakeholders and manager, prioritize intent with the most business value and deliver on them
• Perform duties with an Operational Excellence mindset
• Deliver our well-managed agenda with an eye toward continual process improvement and actively share learnings across the team
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
• Facilitate regular meetings with the project team. Document progress and report to stakeholders on project status.

The person will:

• Exhibit a proven track record of project/process management, bringing the ability to quickly put structure in place to manage the work
• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
• Demonstrate organizational agility to adapt to changing demands
• Display strong consulting and collaboration skills

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 2 years of experience in Process Management, Project Management, Relationship Management or Risk Management
• At least 1 year of experience with Microsoft Office or Google Suite

Preferred Qualifications:

• Bachelor's Degree or military experience
• 3+ years of Process Management, Project Management, Relationship Management or Risk Management experience
• PMP, Lean, Agile or Six Sigma certification
• Strong communication and collaboration skills
• Strong problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $74,200 - $84,700 for Project Manager

Richmond, VA: $74,200 - $84,700 for Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).