Surveyor - Property and Asset ManagementAbout JLL
JLL shapes the future of real estate through world-class services, advisory, and technology.
Surveyor
Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.
Key ResponsibilitiesAsset Management Relationship
Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.
Lease and Legal Management:
Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest
Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion
Respond to technical queries in regards to the lease or licences
Resolving occupier matters that may influence valuation/investment considerations
Financial Management:
Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required
Service Charge:
Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines.
ESG:
Work with various ESG and FM teams on ESG initiatives and implementation.
Align client's ESG strategy with JLL's responsibilities.
Inspections:
Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed.
Transactions/Transitions:
Handle property in/out transitions, due diligence, and support disposals including liaison with 3rd parties such as solicitors
Client Reporting and Meetings:
Provide relevant content for client reporting and attend client meetings as per client requirements.
Understand client PMA, asset strategies, and KPIs.
Occupier Engagement & Customer Experience:
Engage with occupiers to maintain high customer satisfaction.
Gather intelligence on occupier business activity on behalf of client.
Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners
Works
Working with third parties and other JLL teams on Major Works and other site-based projects
Health & Safety:
Understand relevant Health and Safety legislation and implement compliance measures.
Insurance:
Support annual insurance renewal process
Have oversite of all insurance mattes across the site
Void property management:
Undertake necessary management action on behalf of the client and their insurers.
Fees:
Ensure all fees work that falls outside the PMA or is a agreed additional fee is raised and tracked.
Candidate Profile
Preferably newly qualified RICS
Strategic thinker with innovative problem-solving skills.
Strong commercial acumen and client relationship skills.
Results-driven with ability to set and achieve ambitious targets.
Self-motivated leader who fosters teamwork.
Excellent communication and negotiation skills.
Advanced IT skills, particularly in property management systems.
Sharp analytical and problem-solving abilities.
Behavioural Skills
Commitment to innovation and inclusive practices.
Adhere to JLL Working Practices guidelines.
Implement value-added initiatives.
Maintain strong presence within PAM team.
Promote diversity, equity, and inclusion within JLL.
This role offers opportunities for professional growth, flexibility, and personalized benefits while making a positive impact on the real estate industry.
