Technology & Transformation – EAD – AI/ML – Data Science- Senior Consultant
Your potential, unleashed.
India’s impact on the global economy has increased at an exponential rate, and Deloitte presents an opportunity to unleash and realize your potential amongst cutting-edge leaders and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, bring your whole self to work every day. Combine that with our drive to propel with purpose, and you have the perfect playground to
collaborate, innovate, grow, and make an impact that matters.
The Team
Deloitte’s Technology & Transformation practice helps uncover and unlock the value buried deep inside vast amounts of data. Our global network provides
strategic guidance and implementation services
to help companies manage data from disparate sources and convert it into accurate, actionable information for
fact-driven decision-making
and generating
insight-driven advantage
.
Our practice addresses opportunities across:
- Business intelligence & visualization
- Data management
- Performance management
- Next-generation analytics and technologies, including
big data, cloud, cognitive, and machine learning
Your Work Profile
As a
Senior
Consultant
in our T&T Team, you will build and nurture positive working relationships with teams and clients, exceeding client expectations.
Key Expectations:
- Senior Consultant level
- Locations: Hyderabad | Pune | Bangalore | Mumbai | Delhi NCR
- Proficient in Python development and comfortable with both theory and hands-on implementation of
ML and Generative AI techniques
- Experience calling
large language models (LLMs) via APIs
, using frameworks such as
LangChain, LangGraph
, and implementing
Retrieval-Augmented Generation (RAG)
- Ability to design and troubleshoot
logical problems, clustering, and supervised learning algorithms
- Basic
SQL skills
for querying structured and semi-structured data, with familiarity in
BigQuery
- Solid foundation in
core data-science concepts, statistics, and fundamental statistical principles
Core Skill Set:
- Deep understanding of
LLM architecture and operation
- Analytical mindset with a systematic approach to problem-solving
- Proven capability to
deliver end-to-end solutions independently
Primary Responsibilities
- Extend the
contact-center technology stack
from on-premise to cloud, integrating real-time or batch AI services
- Develop, deploy, and monitor models for
audio-data processing, NLP, and unstructured-data analysis
(e.g., speech-to-text, call summarization, quality monitoring)
- Build and maintain
guardrails
to ensure model reliability, fairness, and compliance
- Produce
knowledge-article summaries
and actionable insights from call data to support decision-making
Desired Outcomes:
- Seamless
AI integration
within the contact-center workflow, delivering accurate, timely insights from voice and textual data
- Robust,
production-ready models
that can be monitored and iteratively improved
- Work on
AI whispering, knowledge-article summarization, call quality monitoring, audio-to-text processing, document/metaphor data analysis, and model monitoring using guardrails
Expectations for Deloitte People
We expect our people to embrace and live our purpose by challenging themselves to identify issues most important for
clients, people, and society
.
In addition to living our purpose, Consultants across our organization must strive to be:
- Inspiring:
Lead with integrity to build inclusion and motivation
- Committed to Creating Purpose:
Create a sense of vision and purpose
- Agile:
Achieve high-quality results through collaboration and team unity
- Skilled at Building Diverse Capability:
Develop capabilities for the future
- Persuasive/Influencing:
Persuade and influence stakeholders
- Collaborating:
Partner to build new solutions
- Delivering Value:
Show commercial acumen
- Committed to Expanding Business:
Leverage new business opportunities
- Analytical Acumen:
Use data to recommend impactful approaches and solutions
- Effective Communication:
Conduct well-structured, articulate conversations for win-win outcomes
- Engagement Management/Delivery Excellence:
Manage engagements for timely execution and course correction
- Managing Change:
Respond to changing environments with resilience
- Managing Quality & Risk:
Deliver high-quality results and mitigate risks with integrity
- Strategic Thinking & Problem Solving:
Apply a strategic mindset to solve complex business problems
- Tech Savvy:
Leverage ethical technology practices for high impact
- Empathetic Leadership & Inclusivity:
Create safe, thriving environments that value everyone’s unique contributions
How You’ll Grow
Connect for Impact
Work with exceptional professionals solving some of the
world’s most complex business problems
, supporting communities, the planet, and each other. Learn more in our Global Impact Report and India Impact Report.
Empower to Lead
You can be a leader at any career level. Our colleagues inspire, support, and provide opportunities for people to deliver their best and grow professionally and personally. Learn more about Deloitte and our One Young World partnership.
Inclusion for All
At Deloitte, people are valued and respected for who they are. You are trusted to add value in ways that reflect your unique capabilities. Learn everyday steps to be more inclusive here.
Drive Your Career
Take ownership of your career. Global, cross-business mobility and upskilling opportunities are available to
shape a unique and fulfilling career
. Learn more about Life at Deloitte.
Everyone’s Welcome
Our workspaces and initiatives support
360-degree happiness
, including accessibility, flexibility, safety, security, and caregiving.
Interview Tips
We want job seekers to feel prepared, confident, and comfortable. Research Deloitte, the business area you’re applying to, and review recruiting tips from Deloitte professionals.