
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
For more than 25 years, Ciena has been the global leader in networking strategy. Our technology forms the backbone of critical infrastructure for the world’s most advanced companies. From driverless cars to mobile streaming to breakthroughs in VR, AI, IoT, and 5G, none of these innovations would be possible without the technology that powers the internet itself—technology created by Ciena.
Role Overview We are looking for a PMO professional to support the operational backbone of the Service Partner Management (SPM) function. This role ensures smooth day-to-day execution across forecasting, RFQ management, partner requests, and operational coordination with Customer Operations. You will also support efficient and structured partner onboarding across our global ecosystem.
SPM manages Ciena’s global partner ecosystem responsible for delivering services to our customers. We ensure partners are commercially competitive, operationally ready, and aligned with Ciena’s quality and performance expectations. Our mission is to create a best-in-class partner ecosystem that enables outstanding customer delivery.
How You Will Contribute
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
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