At American Express, our culture is built on a 175-year history of innovation, shared
values
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service
About the Internal Audit Group at American Express
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role
Our Internal Audit Group (IAG) is seeking an eager Audit Manager to be part of the IAG’s Resource Centre of Excellence up in India. In this role, the ideal candidate will be responsible for assisting on multiple audit portfolios across IAG. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!
Key Responsibilities
IAG’s Resource Centre of Excellence in India will span across multiple audit portfolios within IAG. The Resource Centre of Excellence team is expected to work with global and regional audit teams to assist on audits across various risk pillars within American Express. The team’s shift timing will have some overlap with other regions, including US, EMEA and LACC. IAG is heavily focused on utilizing a data driven auditing approach across all audit portfolios.
The Key Responsibilities of the role include:
- Serve as Auditor in Charge (AIC) on low-risk audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact
- Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings
- Lead audit client meetings and walkthroughs
- Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures
- Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit
- Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business
- Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers
- Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
- Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
- Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team
Minimum Qualifications
- 7+ years of audit experience with retail banking financial services industry regulations and expectations in assessing/auditing information security, information technology infrastructure, technology risk management or CTO functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management
- Prior experience working at a Big Four / G-SIB evaluating IT and IS controls
- Understanding of emerging technologies and its impact to control practices
- Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions
- Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
- Familiarity with FFIEC IT Handbooks and NIST CSF
- Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions
- Applies control theory and professional auditing practices throughout the audit lifecycle
- Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes
Preferred Qualifications
- Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
- Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization
- Technical Cybersecurity certification (CISSP, CCSP, CEH, etc.)
- Experience with large financial institutions (i.e., G-SIB, Category III/II bank), big accounting firms or global internal audit functions
- Background in information systems, data analytics or information technology
- Professional Certification (CIA, CPA, CISA or equivalent)
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.