DevOps Architect, Trilogy (Remote) - $100,000/year USD
Crossover
fulltime
Engineering and Information Technology
5+ years
You're the engineer who maintains uptime for 50+ SaaS products when no one else has the blueprint. We need DevOps professionals capable of stepping into unknown AWS environments, restoring order from instability, and driving availability beyond 99.9% through proven monitoring, automation, and root-cause analysis. You'll break down complex initiatives into daily deliverables, deploy production-ready Python or JavaScript, and leverage AI as a force multiplier.
While most organizations claim "cloud expertise" while manually nursing servers, we're systematizing reliability across a portfolio of acquired products where original engineers have departed and documentation is incomplete. The challenge: you'll employ agents and contemporary tooling to understand unfamiliar systems 5–10× faster, document your findings, and automate solutions so recurring incidents become impossible. Rather than judging you on certifications and vendor badges, we'll observe how you diagnose live issues, author a proper 5-Whys that identifies a single preventable root cause, and construct automations that withstand production pressures.
This is not a tier-two "execute the runbook" position. Here, you author the runbooks, architect the deployment path from development through staging to 10% canary to full rollout with soak periods and rollback criteria, and implement the observability that detects corner cases. You reject risky changes before deployment. You distinguish between infrastructure failures under your domain and application bugs owned by Engineering, then route permanent remediation to the appropriate team.
You'll operate at the engineering center of reliability, managing infrastructure initiatives, incident triage with RCAs, and change tickets accompanied by copy-paste-ready execution instructions. If you've already owned a significant SaaS platform and seek to apply that rigor across an entire fleet, this is your opportunity. Bring deep AWS mastery, production-grade development skills, disciplined scope management, and daily, mission-critical use of AI tooling. If you're prepared to ensure continuous operation, please apply.
What You Will Be Doing
What You Won’t Be Doing
DevOps Architect Key Responsibilities
Basic Requirements
About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.
Crossover Job Code: LJ-5236-GB-COUNTRY-DevOpsArchitec.004