At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you—supported by benefits, programs, and flexibility that help you thrive personally and professionally.
At American Express, you’ll be recognized for your contributions and impact. Every colleague has the opportunity to
share in
the company’s success. Together, we’ll win as a team—upholding our values and the promise of powerful backing to deliver the world’s best customer experience every day.
About the Team:
The
Analytics, Investments and Marketing Enablement (AIM)
team—within Global Commercial Services Marketing (GCSM)—is the analytics engine powering Commercial customer acquisition, engagement, and retention. AIM develops insights, data products, and analytical solutions that shape smarter marketing and powerful digital experiences.
This Senior Analyst role sits within
Corporate Digital Acquisition Analytics
, supporting the strategy, development, and optimization of
personalized digital experiences for Commercial corporate prospects across Digital channels using data, advanced analytics, and emerging AI.
How will you make an impact
in
this role?
As a Senior Analyst, you will lead analytical work that fuels the next generation of AMEX’s Corporate digital acquisition engine. You will design and implement data-driven strategies, build analytical solutions to optimize targeting, personalization, and prospect conversion.
This role is ideal for someone who is passionate about digital marketing analytics, enthusiastic about emerging AI and GenAI capabilities, and eager to help shape how AMEX engages Commercial Corporate prospects in a dynamic and competitive digital landscape.
Key Responsibilities:
that improve targeting accuracy, personalization, and digital acquisition performance across the AMEX website.
models
leveraging AMEX’s vast first-party data and evolving digital intelligence capabilities.
,
such as intelligent customer journey optimization, semantic
modeling
and automated insights to enhance targeting precision and analytical productivity.
Investment optimization -
designing test structures, evaluating results, and making actionable recommendations to improve conversion and efficiency.
across American Express to ensure
implementation of analytical solutions and ensure business impact.
Minimum Qualifications:
Bachelor's Degree in a quantitative field (e.g., Engineering, Mathematics, Finance, Computer Science, Statistics, Economics).
2+ years of professional work experience in Data Science and Analytics domain
Experience working with LLMs and in building ML models like
XGBoost
, K-Means,
etc
with proficiency in analytical tools such as
SQL, Python,
or similar; knowledge of digital analytics or experimentation frameworks is a plus.
Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems
Excellent written and oral communication skills
Preferred Qualifications:
Experience in digital marketing analytics, personalization, website optimization, or acquisition strategy.
Experience in large data processing and handling; and basic understanding of data science:
XGBoost
, decision trees, regression modeling, etc.
Familiarity and interest in applying emerging AI and Gen AI capabilities to improve digital targeting outcomes.
Strong communication skills with the ability to influence partners and drive action.
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
For a full list of Team Amex benefits, visit our
Colleague Benefits Site
.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
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