Platform Lead – Intelligence & Personalization, AirCover

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join Airbnb is a vision- and mission-driven company. Our Product Managers embody this culture and mindset. They imagine the ideal end state for our community (guests and hosts) and work backward from it, challenging current assumptions. They champion winning strategies, leverage metrics to track progress, and partner with talented cross-functional teammates (engineering, design, data science, and more). Highly hands-on, they are never afraid to roll up their sleeves to deliver the right outcome for our community. If you’re excited to help us create a world where anyone can belong anywhere, we’d love to meet you.

AirCover is the most comprehensive protection in travel. It helps our host and guest communities enjoy peace of mind through protection programs unmatched in the industry. AirCover for Hosts, AirCover for Guests, and Guest Travel Insurance provide top-to-bottom coverage for listings and bookings. Our vision is to design and deliver products that let everyone host and travel with confidence. To realize this vision, we’re seeking leaders who can strengthen our current offerings and conceive new ones.

The Difference You Will Make You will join the AirCover & Insurance Operations Platform team, focusing on accelerating AI-based solutions that deliver personalized experiences across all AirCover products and services. In collaboration with business stakeholders, product marketing, and operational product managers, you will shape the roadmap for these products. You will also partner with engineers, designers, data scientists, and field-operations teams to scale our solutions across existing and emerging business segments.

A Typical Day

• Represent our community of hosts and guests, empathize with their needs, and create a sense of belonging within the Airbnb ecosystem.
• Establish the product vision and strategy for your area.
• Define success through clear, measurable objectives and key results (OKRs).
• Develop product roadmaps and build alignment across product teams, cross-functional partners, and leadership.
• Execute efficiently to ship products and deliver impact for our business and users.
• Lead cross-functional groups to fulfill the team’s mission.
• Communicate concisely and influence outcomes at all levels of the organization.

Your Expertise

• 15+ years of experience building products in a product-management role.
• Strong experience building and launching AI-enabled solutions and features in consumer-facing applications and internal tools.
• Demonstrated track record of product leadership, from discovery through launch and iteration.
• Deep customer empathy and ability to prioritize ruthlessly.
• Storytelling skills that connect the problem you’re solving to a compelling vision, coupled with a willingness to dive into the details.
• Proven ability to build partnerships across and beyond the Product organization.
• Exceptional decision-making skills: you can prioritize effectively given limited resources.
• Outstanding relationship-management skills.
• Thrives in a startup-like environment—comfortable with a fast pace, changing needs, and limited resources.

Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care Of You Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$224,000—$280,000 USD