Engagement Manager

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business. Brief About The Team & Fractal Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by bringing analytics & AI to the decision-making process. We deliver insight, innovation, and impact to them by leveraging Big Data, analytics and technology and help them drive smarter, faster, and more accurate decisions in every aspect of their business.

Responsibilities

• Lead and drive Fortune 50 Oncology Pharma client with programs such as Omnichannel commercial excellence, marketing analytics, next best action, content tagging, Patiente service/ Fieldforce Copilot Programs leveraging AI, MLOps and LLM ops, Gen AI, Cloud engineering from India, alongside Practice delivery leader
• Able to deliver to client satisfaction (NPS 70+) $2.5-4MN annual revenue
• Consolidate all AI initiatives in the account to enhance efficiency and growth opportunities.
• Drive delivery excellence, ensuring high-quality project outcomes and client satisfaction.
• Manage a team of Data scientists, providing guidance, support, and mentorship to foster their professional development.
• Collaborate with cloud engineers, designers, domain consultants daily to execute task and project deliverables
• Participate in daily account calls, representing the AI team and contributing to strategic discussions.
• Drive proposal development and client presentations using latest and greatest, actively contributing to business development efforts.
• Play an integral role in the pharma practice, aligning AI initiatives with broader organizational goals and closely collaborating with internal stakeholders.
• Act as a long-term strategic partner, contributing to the overall growth and success of the practice.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field. Advanced degree preferred.
• 12+ years proven track record of success in leading AI projects, preferably within the pharmaceutical industry.
• 1+ year in Gen AI development and deployment of solutions in any industry
• Cloud Engineering knowledge (AWS or Azure or GCP) to complement scaling of AI solutions in client ecosystems
• Strong people leadership skills with the ability to inspire and motivate teams towards common goals.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders.
• Demonstrated experience in project management, including delivery oversight and resource management.
• Strategic mindset with the ability to drive business growth and identify opportunities for expansion.
• Experience with proposal development and client presentations is highly desirable.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Prior experience working with pharmaceutical clients is a plus.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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