Engagement Manager

Engagement Manager

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal

Note: This position is not eligible for Immigration Sponsorship at this time

Location: Remote

Role Overview:

Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by bringing analytics & AI to the decision-making process. We deliver insight, innovation, and impact to them by leveraging Big Data, analytics and technology and help them drive smarter, faster, and more accurate decisions in every aspect of their business.

Role Brief:

The Engagement Manager plays a vital role in providing best in class analytics delivery services. The individual will lead delivery and operations for the consulting and analytics engagements with the clear responsibility of managing and helping grow revenues profitably. S/he will manage analysts and should have a client service orientation with the ability to influence the client's decision-making process, improving the overall client engagement.

Key expectations:

• As a Consulting leader embedded within the client, the person will be expected to provide best in the class domain and analytics leadership to his/her team
• Insights, Impact, and Innovation delivered to clients measured by metrics like NPS, innovative solutions created, positive impact on KPIs critical to client

Job Responsibilities

• As a delivery lead, grow revenues by identifying opportunities to scale existing projects, develop new solutions for the client, drive productivity improvements and efficiency to enhance gross margins
• Drive client-specific business planning, forecasting, budgeting, and measurements / Engage with clients to identify opportunities to institutionalize analytics across client organizations
• Lead a team of highly motivated individuals and encourage to develop new capabilities through learning and development and knowledge sharing initiatives
• Lead by example in analytics delivery and guides the team in data synthesis, modeling techniques and culling out actionable insights, implications, and recommendations to address client's business KPIs and /or identify opportunities
• Ability to attract and retain high caliber talent for the organization and clearly communicate the vision, goals, and objectives of the organization and guide others in linking their activities to the success of the organization
• Work effectively with peer groups in sales & marketing, capability teams and enabling functions to drive higher value to add to clients. Participate in the sales process to scope client needs and consult the client to frame up solution and delivery approach
• Contribute to the development of the practice through collateral demonstrating thought leadership and develop scalable solutions to address business problems across the industry

The Person: Qualification & Experience

• 10+ years of experience in analytics delivery and business consulting with at least 5+ years of leadership experience along with 3+ years of experience in healthcare domain
• Experience in design and review of new solution concepts and leading the delivery of high-impact analytics solutions and programs for global clients
• Expertise in Genesys tools
• Knowledge of advanced analytics and data engineering services. Should be able to evaluate and bring in new advanced techniques to enhance the value-add for clients
• Should be able to apply domain knowledge to functional areas like market size estimation, business growth strategy, impact of govt policies on product, strategic revenue management, marketing effectiveness
• Must have excellent project/program management skills and have experience managing multiple work streams and projects at one time
• Have business acumen to manage revenues profitably and meet financial goals consistently. Able to quantify business value for clients and create win-win commercial propositions
• Good thought leadership & ability to structure & solve business problems, innovating, where required
• Outstanding presentation and communication skills (Oral and written) with the ability to inspire others to make informed decisions
• Must have the ability to adapt to changing business priorities in a fast-paced business environment

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current starting base range is $180,000-$195,000.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plan in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.