The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: This job requires leading complex projects and participates in problem resolution for PayPal's top global merchants. A Sr Manager would focus on global process improvements and strategic account management to maximize revenue and ensure customer satisfaction and loyalty.
Job Description: Essential Responsibilities:
Minimum Qualifications:
Additional Responsibilities And Preferred Qualifications What you need to know about the role- The Global Strategic Accounts Sr Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy, and identifying opportunities for growth. Responsibilities will include owning the overall strategy and commercial goals for these partnerships with a particular focus on developing a pipeline of value-based opportunities and fostering new strategic relationships. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal’s strategic goals.
By establishing and growing business and technical relationships as well as managing the interactions with executive sponsors with the partner, this executive will be responsible for driving growth and further adoption and integration of PayPal’s business assets. The best candidate will have experience of account and portfolio management practices including Account Planning, strategic visioneering with and for customers.
Meet our team The Sr Account Manager is responsible for building and executing strategies to grow commercial and strategic relationships with some of PayPal’s largest partners globally. Reporting to the Director, Global Strategic Accounts who leads the PayPal GSA Marketplaces and Shipping - US segment, the role will require a significant track record of driving incremental commercial growth via strategic account leadership and successful executive engagement in a complex solution selling and competitive environment. Ultimately, this high-level performer is expected to increase PayPal’s relevance with some of the most influential companies in the world.
Your way to impact The ideal candidate will possess a combination of experience (sales/business development, product, marketing & executive) allowing for effective engagement with key partners at several levels. The candidate should also have a demonstrated ability to think strategically about new business models, product integrations, and technical challenges as well as build and convey compelling value propositions and drive innovation with partners.
Responsibilities
Qualifications
The pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay, including base pay and commission-based compensation, for this role by location is:
Primary Location : Pay Range: New York City, New York : ($254,000.00 - $377,300.00 Annually)
Additional Location(s) : Pay Range: San Jose, California : ($254,000.00 - $377,300.00 Annually)
Chicago, Illinois : ($231,000.00 - $343,200.00 Annually)
Details about the commission structure will be provided during the hiring process, consistent with applicable laws.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact\-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are: To learn more about our culture and community visit https://about.pypl.com/who\-we\-are/default.aspx
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact\-Us/default.aspx
to view the notice.
REQ ID R0133766
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