Facility Coordinator Soft

What this job involves:

• To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement.
• To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager.
• Achievement of the Key Performance Indicators and Service Level Agreement targets.
• Sets stretch targets for team to achieve maximum team performance
• Is able to make difficult decisions and resolve problems or improve operations.
• Actively searches out opportunities to achieve best results
• Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
• Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.

Operations Duties And Responsibilities

• Property Operations
• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Client finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Effectively manage ECRES to ensure an on time deliverable system
• Set stretch targets for self to achieve maximum team performance
• Reporting
• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report to client and other reports as required
• Others
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews

Key Performances Measurements

• Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client
• Achievement of contracted Customer Satisfaction expectations
• Achievement of savings initiatives as agreed with Client.
• Delivery of Agreed Initiatives as per Client Solution/Jones Lang LaSalle Initiatives Road Map

Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for:

Education and experience

• Experience in Facilities Management is required.
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable
• Demonstrated experience with client reporting and preparation of reports required.
• Graduate in any discipline
• 3 – 5 years’ experience in facilities management
• Tertiary qualifications in hotel management / building management and/or business desirable
• Proven ability to function effectively as part of a team
• Proven ability to initiate and follow through with improvement initiatives

A relationship builder Client Satisfaction through Transformation. Out of the box thinking

Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.