Software Asset Management Analyst
NielsenIQ•Chennai, Tamil Nadu, India
fulltime
General Business
3+ years
Job Description
As a Software Asset Management Analyst in the Enterprise IT group, you will work closely with all technology, procurement, operations, security & legal teams to help maintain the day-to-day records responsible for containing information pertaining to the organization’s software assets. You will be part of a team responsible for software compliance, software lifecycle management, managing internal customer request queues, and execute SAM related projects. Our mission is to maximize the value of IT software assets by managing processes, controlling costs and driving compliance to mitigate risk.
Key Responsibilities
Software Lifecycle & Operational Support
Provide end‑user support for software requests, installations, renewals, removals, and purchase-related inquiries
Understand software license agreements and terms and conditions to identify rules, obligations, and product metrics to ensure compliance with all software license agreements and software usage
Manage contracts, entitlements and assignments of existing or new purchases within Flexera
Answer software license related questions pertaining to number of installs, purchases and provide licensing knowledge and advisory services to stakeholders to maximize the value of Software Asset Management
Compliance & Risk Management
Work with the packaging teams to ensure deployment methods and media are correctly operating in line with license restrictions (server and workstation)
Proactively identify compliance risks, discrepancies, or unauthorized software usage
Assist in Software audit activities, working closely with the technology, procurement, cyber security & legal teams
Maintain and update the SAM risk tracker, documenting key risks, status, and mitigation actions
Optimization & Vendor Management
Identify opportunities for cost savings and work with the Software Asset Manager on renewals, true-ups, optimization, and negotiations
Monitor software renewal requirements, coordinating with software owners on operational requirements
Contribute to software process improvements and automation
Qualifications
Minimum of 3 to 5+ years of experience in a Software Asset Management role
Experience with SAM tools, such as: Flexera, ServiceNow, USU(Aspera) or Snow License Manager
Ability to interpret and calculate vendor licensing contracts and models; familiarity with SAP, Oracle, Microsoft, and other Tier‑1 vendor license metrics.
Hands on experience with reconciling software licensing and software maintenance terms & conditions between procured rights and quantities with compliant deployment of software assets
Must be able to independently interpret, analyze, & summarize contracts, and evaluate pricing & licensing proposals
Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to detail
Working knowledge of current IT technologies and full understanding of industry practices
Hands‑on experience with the end‑to‑end IT software procurement lifecycle and related best practices
Strong problem-solving with excellent verbal and written communication skills
Advanced interpersonal skills, with the ability to work effectively with internal contacts and vendors
Strong data analysis, manipulation and Excel skills, with the ability to work with complex data sets
Self‑motivated, detail-oriented and able to work independently
Preferred Qualifications
CSAM or similar certification
Proven experience in software cost savings or optimization initiatives
Automation / scripting experience to reduce any manual or repeated tasks
Familiarity with Endpoint Management and inventory tools (Tanium, Intune, etc.)
Experience with building SQL queries is a plus
Experience with building data models and BI Reports in PowerBI is a plus
Additional Information
Our Benefits
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai\-safety\-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\-center/diversity\-inclusion