Policy & Corporate Communications Manager

Spotify’s Global Communications team is seeking a Policy & Corporate Communications Manager. This pivotal role will support the Global Communications team in issues management and safeguarding and enhancing Spotify’s brand trust across markets. The ideal candidate will possess strong corporate and policy communications expertise in safety and privacy; has close working relationships with cross-functional teams and stakeholders; and maintains well-established connections with press and influencer media.

The manager will also support regional market teams in handling sensitive issues and managing narratives as needed. You will work with global teams to develop and implement strategic, integrated communications plans and narratives, utilizing a mix of earned, owned, paid, and social channels. The ideal candidate will have previous experience in global tech or media companies, be a self-starter, work autonomously, and bring a creative and innovative approach to their work.

What You'll Do

• Strategically plan and execute fully-fledged 360° plans across media types and channels to elevate our corporate stories, aligned and embedded into our local and regional business objectives.
• Manage proactive and reactive media relations, building and maintaining strong relationships with key business, financial, policy, and technology press.
• Craft compelling narratives and messaging around Spotify’s local, regional, and global business strategies and objectives for safety, privacy, and security.
• Proactively identify critical issues to Spotify’s business operations, brand, and reputation.
• Reactively manage time-sensitive and/or fast-breaking situations and prepare mitigation and response plans.
• Collaborate cross-functionally with several teams across the company at varying levels across regions and markets.
• Monitor and analyze media coverage to provide insights and recommendations.

Who You Are

• You have 6+ years of experience. Experience working in technology, product or media industries on policy and corporate communications preferred.
• You possess a strong understanding of the global media landscape and have established pre-existing relationships with key businesses, tech media, and content creators.
• You have a proven track record of successful media relations and securing high-impact coverage.
• You are strategic, proactive, and results-oriented. You can work efficiently in a fast-paced environment under pressure without sacrificing attention to detail.
• You are a strong collaborator, team player, and self-motivated, independent worker with a hands-on approach and the ability to prioritize tasks effectively.
• You have established experience managing multi-layered corporate and sensitive projects.
• You are a strong written and verbal communicator who is fluent in AI tools.

Where You'll Be

This role is based in New York, New York or London, UK

We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home

We ask that you come in 2-3 times per week

The United States base range for this position is $124,272 to $177,532, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.