About The Team The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class services execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises and institutions to translate the potential of OpenAI’s technology into durable capability - through structured training, technical enablement, and services.
By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. In EDU, this includes enabling AI literacy, enabling campus-wide adoption, and supporting teaching, staff, learning, and research workflows.
About The Role The EDU AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services to educational institutions across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable impact across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from faculty, students, and staff to technical practitioners and institutional leadership, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating institutional readiness and AI literacy, increasing product adoption across campuses, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teaching, learning, research, and operations. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable impact.
This role is based in our San Francisco or New York City office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In This Role, You Will
You’ll Thrive In This Role If You
About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation Range: $162K - $230K
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