Delivery Manager - Retail Banking

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business. Delivery Manager – Retail Banking Location: Manchester or Leeds

6 – 12 month FTC

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Brief: We are seeking a Delivery Manager to shape, articulate, and deliver commercially viable, data‑led propositions from concept through execution. The role operates at the intersection of strategy, analytics, and delivery, requiring strong critical thinking, stakeholder influence, and pragmatic decision‑making, alongside the ability to interpret and leverage data insights to drive tangible business outcomes.

Role Details Roles and Responsibilities:

• Lead the development of data-driven propositions, ensuring clear articulation of customer value, commercial benefit, and feasibility
• Create, structure, and present proposition decks for senior stakeholders, translating complex ideas into compelling narratives
• Apply strategic and critical thinking to identify opportunities, risks, and dependencies early
• Anticipate delivery, data, and commercial challenges and proactively design effective, realistic solutions
• Ensure propositions are grounded in commercial logic, data insight, and operational reality
• Develop and maintain project plans covering scope, milestones, timelines, dependencies, and delivery ownership
• Lead the end-to-end delivery of initiatives from approval through execution and transition into business-as-usual
• Coordinate activity across multiple departments, influencing prioritisation decisions and resolving delivery conflicts
• Drive alignment between analytics, technology, marketing, and operations teams
• Apply strong process design principles to ensure scalable and efficient execution
• Leverage outputs from data and analytics teams to support decision-making and stakeholder requests
• Interpret analytical insights, performance metrics, and visualisations to guide proposition refinement and delivery decisions
• Ensure effective use of data visualisation to communicate progress, outcomes, and impact
• Communicate clearly and persuasively across technical and non-technical audiences
• Balance stakeholder expectations with delivery constraints using common sense and pragmatism

Technical Requirements

• Solid understanding of UK Financial Services fundamentals
• Exposure to proposition development within banking, payments, or FS ecosystems
• Proven experience delivering complex initiatives in a matrixed environment
• High level of data literacy with the ability to interpret, question, and apply analytical outputs
• Strong project planning and delivery management experience
• Demonstrated ability to coordinate across departments and influence prioritisation
• Strong expertise in SQL-based analytics and complex querying
• Expertise in predictive, performance, and modelling techniques
• Experience with data mining, manipulation, and large-scale datasets

Non-technical Skills

• Excellent written and verbal communication skills, including senior-level presentations
• Confident and articulate communicator with strong presentation and stakeholder management skills
• Ability to translate complex analytical outputs into clear business insights
• Strong project management capability with the ability to deliver at pace in dynamic environments
• Highly organised, proactive, and comfortable managing multiple priorities
• Collaborative team player with a consultancy-oriented approach to problem solving
• Strong strategic, critical, and commercial thinking capability

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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