Process Engineer Manager- FRM

Join a high-impact team transforming Finance through simplified, standardized, and strategically aligned processes. As a Process Engineer Manager, you will lead efforts to improve operational efficiency, enhance controls, and define scalable solutions across complex workflows.

You will partner with key stakeholders - primarily Tech, Product, and Finance business teams, on high-visibility projects to reimagine and optimize the core Finance processes that power our day-to-day operations. Process design and streamlining focuses not only on effectiveness and efficiency, but also on building transparency, governance, and controls into every solution. Many of the processes you will support involve complex stakeholder interactions and some technology integration, making this a unique opportunity to gain visibility and make an impact across the organization.

This role is ideal for someone who thrives in ambiguity, brings structure to complexity, and consistently delivers results. This role provides an opportunity to think strategically, apply structured methodologies, and operate decisively to influence strategic decisions and scalable solutions.

Responsibilities :

• Lead medium to large-scale, cross-functional process improvement initiatives
• Lead end-to-end process evaluations using structured methodologies
• Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement
• Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency
• Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks
• Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities
• Translate complex or incomplete information into clear, actionable solutions
• Drive change management and adoption through clear communication and stakeholder engagement
• Anticipate and mitigate risks through proactive process controls and governance frameworks
• Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity
• Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities
• Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders

Basic qualifications :

• Bachelor’s degree or military experience
• At least 3 years of experience in process engineering, improvement, or design
• At least 3 years of experience in project management
• At least 3 years of experience in risk management

Preferred qualifications :

• Strong analytical, critical thinking, and problem solving skills
• Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities
• Proven ability to successfully lead strategic cross-functional process initiatives
• Ability to distill complexity and drive alignment across stakeholders
• Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities
• Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile)
• Experience supporting cross-functional process design in collaboration with technology and business teams
• Relevant experience in risk and control, operational excellence, or business transformation
• Proficient with business process mapping, process documentation, and process optimization
• Demonstrated use of structured methodologies for sustainable improvements
• Proven ability to enhance operational effectiveness while maintaining or enhancing strong controls
• Self-starter that establishes structure, prioritizes, and adapts quickly to change
• Excellent communicator and influencer across various levels of stakeholders

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid, where you will be expected to spend 3 days per week working in office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Capital Markets & Risk

Richmond, VA: $149,800 - $171,000 for Manager, Capital Markets & Risk

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).