Director, Rich Media, Workplace and Collaboration Technology New York

Key Requirements

• Confident senior‑level stakeholder engagement, influencing design decisions, product strategy, and delivery outcomes, and acting as a trusted advisor and spokesperson
• Strong commercial, financial, and vendor management capability across strategic AV and technology partners, with clear accountability for value delivery
• Proven, collaborative Director‑level people leadership, with strong focus on colleague experience, engagement, adoption, and values‑led performance culture
• Collaborative, values‑led Director‑level leader with a strong focus on colleague experience, engagement, and adoption

Purpose of the role The Director, Rich Media, Workplace and Collaboration Technology is accountable for the end‑to‑end product design, delivery and commissioning of rich‑media and audio‑visual technology across Barclays’ Americas sites including the transformation at 745 Seventh Avenue, New York headquarters. This high‑profile, multi‑year investment is a cornerstone of Barclays’ global campus strategy, creating a world‑class workplace that inspires colleagues, supports modern trading and collaboration, and enhances both colleague and client experience in the heart of Times Square.

Operating at Director level, the role leads delivery of cutting‑edge AV, collaboration, and immersive media solutions across trading floors, meeting environments, collaboration spaces and public‑facing areas. The role requires deep understanding of emerging rich‑media technologies, the ability to deliver at pace, and strong partnership with Real Estate, Design, Construction, Security, and Enterprise Technology teams to embed technology seamlessly into the workplace and drive high levels of adoption and engagement.

Accountabilities

• Proven Director‑level experience delivering and managing rich media and audio‑visual technology at scale across office, campus, and trading‑floor environments
• Deep expertise in modern workplace and collaboration technologies, including AV, immersive media, hybrid meeting solutions, digital signage, and control systems
• Strong understanding of emerging technologies, with the ability to translate innovation into secure, enterprise‑ready products and standards
• Strong end‑to‑end delivery governance across scope, schedule, budget, quality, risk, dependencies, and regulatory compliance
• Demonstrated ability to deliver complex technology programmes at pace within live construction and regulated environments

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.