IFM Vendor Coordinator Lead

JLL•Salem, OR

fulltime

General Business and Engineering

3+ years

About the role

What this job involves - The IFM Vendor Coordinator Lead will lead, support, coach, and train a high-performing vendor coordination team. Supporting the overall account for efficiency, compliance and improvements. Review invoices for compliance and complete submission processes from vendors. Develop and maintain strong relationships with vendors, your team, and different business lines on the account. Review work order financial coding for compliance and verify asset and task details within work orders meet compliance requirements. Manage routine work order administration via Corrigo and CMMS software, and property management operations

What is your day to day?

Lead and oversee the vendor coordination team, including managing performance, providing training, conducting weekly team meetings, and handling timekeeping responsibilities
Review and verify vendor invoices for compliance with contract terms and company standards, then process approved submissions through established protocols
Validate work order financial coding accuracy and ensure assets/tasks within work orders comply with established protocols using Corrigo and CMMS systems
Coordinate and schedule maintenance activities with vendors while developing and maintaining strong working relationships across vendors and business lines
Support Operations management with tactical planning for team goals, provide meeting support as directed, and act as team-level escalation point for solutions
Provide direction to vendors, facilities teams, and service providers to ensure excellent work coordination and execution with minimal client disruption
Monitor office/facilities operations continuously through Corrigo and CMMS systems, interfacing with clients through the vendor coordination team as needed
Support specialty client requests including building interior/exterior work, artwork, construction projects, and signage coordination
Assist with budgetary requests, analysis, and reporting while interfacing with leadership on continuous improvement ideas
Demonstrate superior customer service skills and maintain professionalism under challenging situations at all times

Location and Travel Requirements

Selected candidate must reside within Nevada, Oregon, or Washington State
Selected candidate must be willing and able to travel 10-15% of the time

Desired Experience And Technical Skills Required:

3+ years of experience managing, leading, coaching, and training high-performing teams
Associate degree in facilities management, building, business, or other related fields (or equivalent experience)
2+ years of relevant experience in facility or property administration, working with facility scope vendors and vendor management
Proficient in Microsoft Office programs spreadsheets with the capability of customizing administrative reports and dashboards (Excel, Word, PowerPoint)
Experience with CMMS software and work order management systems (Corrigo preferred)
Experience pulling reports and analyzing data and performance metrics

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