Description Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors/merchants (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.
Amazon Grocery Partnerships (GP) in partnership with Retail Business Services (RBS) is seeking talented Merchant Consultants to join our team, an initiative designed to enhance our merchant support model. The Merchant Consultant (MC) role represents an innovative approach to managing and growing our partnerships with merchants across global markets.
As a Merchant Consultant, you will drive operational excellence across multiple grocery partners by managing key performance metrics and delivering business support. This role combines elements of product management, category management, and marketing expertise to provide scalable, high-quality service to our merchant partners.
The ideal candidate will be customer-centric, analytical, and results-driven, with strong creative problem-solving abilities. You will work cross-functionally with Product Management, Category Management, and Marketing teams to optimize merchant performance and drive growth. This role requires effective collaboration with internal stakeholders while serving as a dedicated point of contact for assigned merchants, managing both operational tasks and strategic initiatives.
You Will Be Responsible For Analyzing business data to drive merchant growth
Improving customer conversion rates
Stakeholder management through merchant connects
Enhancing merchant satisfaction
Managing critical inputs such as selection and catalog quality
Providing strategic guidance and operational support
Contributing to the development of standardized, scalable processes
Key job responsibilities
Basic Qualifications
Preferred Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ADCI - BLR 14 SEZ - F07
Job ID: A3204889
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