UCaaS Product Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary This job is responsible for defining and guiding the introduction of new data- and technology-based products in the Unified Communications space, coordinating cross-functional efforts. It involves planning and developing innovative features for existing programs, ensuring alignment with market needs. The role is key to managing the product lifecycle from concept to launch.

Responsibilities Job Description

• Analyzing product management activities, defining product concepts, and justifying product-related expenditures
• Assisting other product managers in solving semi-complex problems and guiding them through larger project initiatives
• Managing profit and loss or budgetary aspects for assigned products, ensuring alignment with company goals
• Evaluating market trends, consumer needs, and technological advancements to inform product strategy
• Developing detailed product features, requirements, and implementation plans, prioritizing based on market needs
• Envisioning new product features through participation in cross-functional teams, fostering innovation and collaboration
• Coordinating with external vendors and strategic partners to ensure timely, on-budget delivery of product initiatives
• Reviewing and adjusting pricing strategies to maintain market competitiveness and company profitability
• Conducting periodic margin analyses to identify opportunities for product improvement and cost optimization
• Ensuring seamless coordination among cross-functional teams to achieve product launch and lifecycle objectives
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills Customer Experience (CX); Collaboration; Product Launches; Product Management; Product Strategies; Taking Initiative

Salary Pay Range: This job can be performed in Colorado with a Pay Range of $114,771.02 - $172,156.52

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience 5-7 Years