Customer Service Project Manager- Rail Traction Components

Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability .

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

We’re proud to be Great Place to Work® certified—a reflection of our commitment to creating an environment where innovation thrives and every voice matters. Apply today and be part of shaping the future with us! Position Overview: We are seeking a highly motivated and experienced Project Manager to join our Siemens Mobility team. The Project Manager will be responsible for the successful planning, execution, monitoring, control, and closure of complex mobility projects, ensuring they are delivered on time, within budget, and to the highest quality standards. This role requires strong leadership, technical acumen, and excellent communication skills to manage diverse stakeholders and drive project success in a dynamic environment.

What your day-to-day will look like: Project Planning & Definition:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop comprehensive project plans, including detailed schedules, resource allocation, risk management strategies, and budget forecasts.
• Identify and secure necessary resources, including personnel, equipment, and materials.

Project Execution & Monitoring:

• Lead and motivate cross-functional teams to foster collaboration and high performance.
• Oversee project activities, ensuring adherence to plans, standards, and timely outcomes.
• Identify and mitigate risks, manage changes to scope, schedule, and costs.

Stakeholder Management & Communication:

• Serve as the primary point of contact for all project stakeholders, including customers, internal teams, suppliers, and regulatory bodies.
• Establish and maintain clear communication channels, providing regular updates on project status, risks, and achievements.
• Facilitate effective meetings, presentations, and workshops to ensure alignment and decision-making.

Financial Management:

• Manage project budgets, track expenditures, and ensure financial targets are met.
• Identify opportunities for cost savings and efficiency improvements.
• Prepare financial reports and forecasts for management review.

Quality Assurance & Compliance:

• Ensure all project deliverables meet specified quality standards and customers’ requirements.
• Adhere to all relevant Siemens policies, procedures, and regulatory compliance standards.
• Conduct post-project reviews to capture lessons learned and identify areas for continuous improvement.

To thrive in this role, you have:

• Bachelor’s degree in Engineering, Business Administration, Project Management, or a related field.
• 3 to 5 years of experience in project management, demonstrated customer service experience preferably within the transportation, rail, or infrastructure sectors.
• Proven track record of successfully managing complex projects from initiation to closure.
• Strong understanding of project management methodologies (e.g., PMI PMBOK, Agile).
• Excellent leadership, team-building, and interpersonal skills.
• Exceptional communication (written and verbal), negotiation, and presentation abilities.
• Proficiency in project management software (e.g., MS Project,).
• Ability to travel as required.

What will make you stand out:

• PMI PMP (Project Management Professional) certification or equivalent.
• Knowledge of relevant industry standards and regulations (e.g., railway safety standards).
• Experience working in an international environment.

Applicants must be legally authorized for employment in the United States without needing current or future employer- sponsored work authorization.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Georgia is $111.,282.00- $130,662.00 and the annual incentive target is 10% of the base salary. The salary may be higher or lower depending on the budget and the candidate's experience, knowledge, skills, and qualifications.

$111,282.00 $130,662.00 10%