Associate Director- Talent Management

Job Summary:

We are looking for an experienced and strategic individual to lead a high-priority, enterprise wide initiative focused on Talent Management, Talent Reviews, Succession Planning, Workforce Planning, Organization Design/Job Architecture and Skill-Based Organization (SBO). This role is critical to shaping the future of how we harness skills across teams to stay agile, innovative, and customer centric.

As a COE SME, you will drive the strategic design, development, delivery and optimization of this large-scale transformation, working cross-functionally across varied stakeholder groups. This is a high-visibility role with direct impact on our organizational agility, talent development, and long-term growth strategy.

The AD - TM is a senior SME role in the FK HR CoE team responsible for developing and driving key org and talent initiatives for FK. The Talent Management CoE team is at the forefront of designing and deploying cutting edge practices at Flipkart to build a sustainable future ready organization and workforce. With the backdrop of a rapidly changing business environment, this is an exciting time to work on org wide people centric initiatives, bringing significant long term positive shifts for the organisation

This role offers a unique opportunity to architect the future of our organization – designing for flexibility, enabling growth, and unlocking the full potential of our talent through a skills-first lens.

If you’re energized by transformation, thrive at the intersection of strategy and execution, and want to drive lasting impact across the business, we want to hear from you.

In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is quite different. Today, Flipkart is India’s largest online marketplace and one of India’s leading technology powerhouses that is disrupting the way India shops online. What has got us here? The dynamic, passionate and talented folks we call Flipsters!

Our core values define our identity and form the basis of our actions and reflect in everything that we do at Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and be at its best.

We believe in taking bold bets and changing the paradigm, having a sense of urgency to solve problems strategically and putting great ideas into action. We look at the world from our customer’s point of view and keep customers at the heart of everything we do. We strive to always do the right thing and be committed to our customers and stakeholders

Key Responsibilities:

• Lead Program Execution: Manage the end-to-end program lifecycle for the Org Design and SBO initiatives—planning, execution, reporting, and continuous improvement.
• Talent Review & Succession Planning : Build and execute end to end plan for the same
• Workforce planning: Plan the roadmap for the org starting on this journey. Help Business Units deliver the same.
• Drive Cross-Functional Alignment:
• Collaborate with senior leaders across departments to ensure project milestones are met
• Facilitate Organization Design Analysis:
• Support external partners in understanding org structures, gaining role clarity, and spans & layers analysis to optimize current architecture
• Lead implementation of Skill-Based Organization Strategies:
• Program manage creation of skills architecture, including skill taxonomies, capability frameworks, and integration into workforce planning and talent processes.
• Enable Change & Communication:
• Develop and execute change management and stakeholder engagement plans to ensure adoption of new models across all levels of the business.
• Measure and Communicate Impact:
• Define success metrics, track outcomes, and provide executive updates with data-driven insights and actionable recommendations.
• Build Workforce planning and building ecosystem readiness of the org
• Work towards ensuring the tech deployment of the Talent processes

Key Requirements:

• Experience: Minimum of 15+ years of experience in Learning & Development, with at least 2 years in a leadership role focused on strategic level work. Experience in eCommerce or large-scale organizations is highly preferred.
• Educational Background: MBA in Human Resources from Tier 1 institutes preferably. Relevant certifications (e.g., PMP, Prosci, Org Design) will be a plus.

Skills & Competencies:

• Strategic Thinking & Systems Design:
• Ability to connect dots across organizational strategy, talent models, and workforce capabilities.
• Program & Project Management Excellence:
• Proven experience managing complex, cross-functional initiatives with multiple stakeholders and tight timelines.
• Stakeholder Influence & Communication:
• Strong influencing skills and the ability to build trust and alignment with senior leadership and business teams.
• Change Management & Agility:
• Skilled in navigating ambiguity, leading change efforts, and adapting approaches based on feedback and shifting priorities.
• Data-Driven Decision Making:
• Comfortable using qualitative and quantitative data to assess impact, drive decisions, and refine strategies.
• Collaboration & Facilitation:
• Ability to facilitate conversations across diverse functions and translate complex org principles into actionable solutions.
• HR & Talent Acumen:
• Strong understanding of organizational effectiveness, skills-based practices, and the future of work in digital environments.
• Metrics & Impact Tracking: Define KPIs, track progress, and communicate results to senior leadership, adjusting tactics as needed to maximize impact.