About Coursera Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we’re driven by the belief that learning can transform lives through learning.
Why Join Us At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.
We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.
Job Overview: Coursera’s IT Department is responsible for the corporate tools and technology that are required for the company to operate efficiently and effectively. We are a growing IT department that plays an integral role in the company’s ability to perform its day-to-day tasks. While supporting an ever-growing number of users with top-tier tools and applications, our IT team is always aiming to achieve the highest goals and produce the best experience possible for our end users.
Coursera is looking for a capable, motivated ServiceNow AI Engineer who will work with the IT team to deliver impactful and innovative Agentic AI solutions on the ServiceNow platform. This individual contributor will be strong in ServiceNow integrations and skilled at architecting and applying intelligent AI solutions to workflows and automation. They must possess high motivation in learning innovative solutions. Experience with ServiceNow portals, workspaces, and Generative AI is a strong plus. In addition to ServiceNow, this role will also contribute to IT automation initiatives leveraging technologies such as Workato, Workday, Okta, and Slack. As part of a growing IT team, you will work in different areas, establish development best practices, and help create more efficient and effective methods to support the business. This role will have a special focus on ServiceNow architecture, integrations, and AI-driven automation to assess, implement, and maintain new services.
At Coursera, IT is an extremely collaborative environment and it is important that new colleagues bring that same level of collaboration and teamwork into the organization to help us to grow and share knowledge amongst the team. When combining team members' curiosity with cross-collaboration and experience/expertise we are able to create a strong team environment. We are looking for another team member who shares a drive to focus in IT Operations, Intelligent Automation, and IT Security to help in key areas.
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Work Timings: 3:30 PM - 11:30 PM IST
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.
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