What this job involves:
As a Building Manager/Receptionist at JLL, you'll serve as the welcoming face and operational backbone of our facility, creating an environment where tenants, visitors, and colleagues feel valued from the moment they arrive. This dynamic role blends front-desk excellence with hands-on building coordination, event management, and operational support. You'll be the go-to person who ensures our workspace runs seamlessly—from greeting guests with warmth and professionalism to coordinating events that bring people together and managing the day-to-day logistics that keep our office functioning at its best. At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and this role is central to delivering that experience every day.
You'll thrive in this position if you're naturally service-oriented, highly organized, and energized by variety in a fast-paced setting where no two days are exactly alike.
Estimated total compensation for this position:
$34.00 - $38.00 per hour
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data
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Expected Schedule: Monday - Friday 8: 00 am - 5:00 pm
What your day-to-day will look like:
- Greet and welcome clients, visitors, and vendors with a professional and friendly demeanor that sets the tone for their entire experience
- Manage front desk operations including answering multi-line phones, visitor registration, security badge coordination, and ensuring the reception area remains polished and inviting
- Coordinate meeting rooms and conference spaces by managing bookings, preparing rooms with necessary equipment and materials, and ensuring seamless transitions between meetings
- Plan and execute internal and external events, client gatherings, and employee meetings by managing all logistics from concept through completion including catering, room setup, vendor coordination, and on-site support
- Provide exceptional client-facing support by anticipating needs, coordinating communications, and partnering with internal teams to deliver high-quality service experiences
- Manage all shipping and receiving activities including logging incoming packages, coordinating outgoing shipments, tracking deliveries, and ensuring timely distribution to recipients
- Maintain office calendars, schedules, and administrative systems to support smooth daily operations and effective communication across teams
- Serve as a key point of contact for building-related inquiries and coordinate with vendors, service providers, and building management as needed
Required qualifications:
- High school diploma or equivalent required
- Minimum 2 years of experience in a receptionist, front desk, office coordination, or customer service role
- Proven ability to manage multiple priorities simultaneously in a fast-paced environment while maintaining attention to detail
- Strong interpersonal and communication skills with a natural ability to create welcoming experiences for diverse audiences
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and comfort learning new technology platforms
- Professional presence with excellent organizational skills and the ability to maintain confidentiality
- Flexibility to occasionally work outside standard business hours to support events or special projects
Preferred qualifications:
- Associate's or bachelor's degree in business administration, hospitality, communications, or a related field
- Experience in corporate real estate, property management, or professional services environment
- Background in event planning or coordination with demonstrated success managing logistics for groups of varying sizes
- Familiarity with building management systems, visitor management software, or workspace booking platforms
- Experience supporting executive-level clients or managing VIP guest experiences