Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.
Role Summary
The Project Manager supports the Non-Financial Regulatory Reporting (NFRR) Change Management Program, delivering critical regulatory and operational initiatives across Global Operations. This role partners with business, technology, compliance, and regulatory stakeholders to enable a centralized, controlled, and risk-reducing reporting capability, ensuring accuracy, completeness, and adherence to enterprise data standards.
The position is suited for a seasoned delivery professional with strong execution discipline, stakeholder confidence, and the ability to operate effectively in a highly regulated, multi-stakeholder environment.
Key Responsibilities
- Establishes and maintains governance, controls, reporting, and delivery standards, including decision forums, escalation paths, and cadence.
- Partners with executive sponsors, business leads, technology teams, and peer project managers to:
- Define project scope, success metrics, and deliverables
- Develop integrated project plans, resource models, and delivery timelines
- Align funding, execution sequencing, and dependency management
- Drives end-to-end execution of assigned initiatives by:
- Tracking milestones, risks, issues, and interdependencies
- Monitoring delivery performance against key KPIs
- Ensuring timely escalation and resolution of delivery risks
- Analyzes complex, often ambiguous problems and translates them into structured work plans, actionable deliverables, and measurable outcomes.
- Identifies, assesses, and proactively mitigates project-level risks, producing clear, actionable reporting for senior management.
- Coordinates cross-functional and, where applicable, vendor teams to ensure delivery aligns with regulatory expectations, operational controls, and data standards.
- Collaborates across the broader change portfolio to identify systemic risks, efficiencies, and optimization opportunities.
- Builds trusted relationships with stakeholders at multiple levels, providing transparency, fact-based insight, and clear recommendations to support decision-making.
Required Skills & Experience
- 4+ years of hands-on project management experience, delivering initiatives to plan, scope, and budget using structured delivery methodologies.
- Demonstrated ability to manage multiple concurrent initiatives in a fast-paced, high-control environment.
- Working knowledge of Operations processes and regulatory-driven change.
- Proven experience translating ill-defined or evolving requirements into structured plans, milestones, and outcomes.
- Strong stakeholder management skills, with the ability to communicate effectively across senior leaders, subject matter experts, and delivery teams.
- High proficiency with Microsoft Office tools, including Excel (tracking, analysis, reporting), PowerPoint (executive communications), Word (documentation)
Desired / Value-Add Skills
- Experience within Global Banking, Markets, or Regulatory Operations, with exposure to Non-Financial Regulatory Reporting (NFRR) or similar mandates.
- Proficiency in process design, documentation, and mapping to support control clarity and operational resiliency.
- Working knowledge of Agile and hybrid delivery methods, including Agile tools and ceremonies.
- Track record of successfully working across diverse viewpoints and complex stakeholder landscapes to drive aligned outcomes.
- Demonstrated learning agility and commitment to continuous improvement in service of clients, regulators, and business partners.
- Willingness and ability to challenge the status quo, introducing innovative approaches that improve efficiency, transparency, and risk management.
Skills:
- Collaboration
- Controls Management
- Issue Management
- Problem Solving
- Project Management
- Change Management
- Policies, Procedures, and Guidelines Management
- Process Management
- Process Performance Measurement
- Written Communications
- Active Listening
- Drives Engagement
- Prioritization
- Process Design
- Process Mapping
Shift:
1st shift (United States of America)
Hours Per Week:
40