Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description
Reports to: Chief Product Officer
About Uniphore
Uniphore is one of the fastest-growing Enterprise GenAI companies—built-for-scale and designed for the enterprise. We drive business outcomes across multiple industry verticals and enable some of the largest global deployments.
At Uniphore, we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data, knowledge, agent model training, deployment, operationalization, and applications that act both as conduits for GenAI actions as well as sources of training data for our models.
Unlike mega-tech vendors who deal with decades of legacy code—or startups with no enterprise customer base—we are uniquely positioned to capitalize on the GenAI moment. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees.
Vice President of Product Strategy
Position Overview
We are seeking an exceptional Vice President of Product Strategy to lead our strategic product initiatives across AI, Platform, and Applications. This executive role will be instrumental in defining and executing our product vision, strategy, and go-to-market excellence while driving operational excellence across the product organization.
Key Responsibilities
Strategic Leadership
- Define and execute comprehensive product strategy across AI capabilities, platform infrastructure, and application solutions
- Drive portfolio optimization and investment decisions to maximize market impact and business growth
- Partner with executive leadership and corporate development to align product strategy, acquisitions, and partnerships that align with company objectives and market opportunities
- Lead strategic planning processes including acquisition strategy, chessboard across product as well as market opportunities, roadmap development, resource allocation, and prioritization frameworks
AI & Platform Strategy
- Develop strategic vision for AI-powered products and capabilities, identifying opportunities for differentiation and innovation
- Guide platform strategy to ensure scalability, extensibility, and developer experience excellence
- Drive integration strategy across applications to deliver cohesive customer experiences
- Monitor emerging technologies and competitive landscape to inform strategic positioning
Pricing & Monetization
- Experience with pricing strategy and frameworks across all product lines
- Design and optimize packaging, bundling, and monetization models
- Conduct pricing analysis, market research, and competitive benchmarking
- Partner with Finance and Sales to model revenue impacts and optimize pricing execution
- Drive value-based pricing initiatives tied to customer outcomes
Product Operations
- Establish and scale product operations frameworks, processes, and best practices
- Implement metrics and analytics systems to measure product performance and customer success
- Drive operational excellence in product development lifecycle and cross-functional collaboration
- Build and optimize tools and systems for product planning, tracking, and reporting
Product Enablement & Go-to-Market
- Partner with Product Marketing to develop compelling positioning, messaging, and launch strategies
- Design and deliver sales enablement programs including training, tools, and competitive intelligence
- Create customer-facing materials and resources to drive product adoption
- Collaborate with Sales leadership to ensure field readiness and drive revenue execution
- Establish feedback loops between market-facing teams and product development
Team Leadership & Organization Building
- Build, mentor, and develop a high-performing product strategy and operations team
- Foster a culture of data-driven decision making, customer obsession, and strategic thinking
- Establish cross-functional partnerships across Product Management, Engineering, Marketing, and Sales
- Champion product excellence and best practices across the organization
Qualifications
Required Experience
- 12+ years of product management or product strategy experience in B2B technology companies
- 5+ years in senior leadership roles with demonstrated success in product strategy
- Deep expertise in AI/ML products, platform technologies, and enterprise applications
- Proven track record of developing and executing successful pricing strategies
- Experience building and scaling product operations functions
- Strong background in product enablement and go-to-market execution
Technical & Business Acumen
- Strategic thinker with ability to translate vision into actionable plans and measurable outcomes
- Deep understanding of AI technologies, platform architectures, and modern application development
- Strong business and financial modeling skills with experience in SaaS metrics and pricing economics
- Data-driven approach with expertise in product analytics and performance measurement
- Excellent understanding of enterprise sales cycles and customer buying processes
Leadership & Communication
- Exceptional executive presence with ability to influence and drive alignment across all organizational levels
- Outstanding communication skills with ability to articulate complex strategies simply and compellingly
- Proven ability to build, lead, and inspire high-performing teams
- Strong cross-functional collaboration and relationship building skills
- Experience presenting to board of directors and executive stakeholders
Preferred Qualifications
- Depth in AI in the area of Interference, LLM, and depth in Data
- Experience in building API/developer ecosystems and platform strategies
- Knowledge of specific industry verticals relevant to our business
- International partnership experience and global market understanding
- Track record of successful M&A integration or joint venture management
- Experience with emerging partnership models (marketplace, embedded partnerships, etc.)
- MBA or advanced degree in related field
- Experience at high-growth technology companies or leading technology firms
- Background in management consulting or corporate strategy
- Prior experience in product marketing or sales leadership roles
Why Join Uniphore
- Opportunity to define and lead the next generation of real-time AI applications at an enterprise scale.
- Work with some of the most advanced GenAI technologies in the world. A collaborative, innovative culture that values creativity, experimentation, and customer success.
- Competitive compensation, benefits, and global growth opportunities.
Hiring Range
$242,400 - $333,300 - for Primary Location of USA - CA - Palo Alto
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
