Technical Project Manager

• IT Technical Project Manager/Coordinator (Individual Contributor).
• We are seeking a detail-oriented Project Manager/Coordinator (Individual Contributor) to support portfolio-level delivery through effective budget coordination, resource alignment, and stakeholder communication. This role bridges business and technology teams, ensuring initiatives are well-tracked, aligned, and executed efficiently.
• The ideal candidate combines strong organizational skills, working knowledge of technology delivery, and hands-on experience with Agile tools and frameworks (JIRA, Confluence, Atlassian suite), with the ability to translate strategic objectives into actionable plans.

Key Responsibilities:

Portfolio & Program Coordination:

• Support portfolio-level planning and tracking, ensuring alignment across multiple initiatives.
• Facilitate key Agile events including PI Planning, Scrum of Scrums, Division level All Hands and workshops.
• Coordinate resource allocation across projects, balancing priorities and capacity.
• Partner with finance team to support budget tracking, forecasting, and variance management
• Ensure traceability between portfolio initiatives and execution artifacts (EPICs, Features, User Stories).
• Identify dependencies and risks across initiatives and escalate as needed.
• Drive visibility into program health, milestones, and delivery outcomes.
• Track and follow up on action items, risks, and dependencies, ensuring timely resolution.
• Monitor progress across teams using metrics (velocity, burn-down, predictability measures).
• Track milestones, deliverables, and action items across projects.
• Proactively follow up on outstanding tasks, risks, and issues to ensure timely closure.
• Maintain clear visibility into project health, status, and blockers.
• Facilitate coordination across cross-functional teams (business, product, technology).
• Use clients program management tools to manage project work plans, issues, risks, and dependencies.
• Prepare and produce status reports, conducts status meetings and facilitates issue resolution and risk management sessions.

Stakeholder Communication & Reporting:

• Develop executive-level presentations and status reports.
• Support meeting facilitation, including agenda creation, notes, and action tracking.
• Communicate complex updates in a clear, concise, and actionable manner.
• Facilitate stakeholder meetings, ensuring decisions, actions, and outcomes are documented and tracked.

Tools, Governance & Documentation:

• Leverage JIRA, Confluence, and Atlassian tools for tracking, reporting, and documentation.
• Maintain up-to-date project documentation, dashboards, and knowledge repositories.
• Generate reports and insights from JIRA (e.g., velocity, progress, dependencies).
• Ensure adherence to enterprise delivery standards, governance practices, and compliance requirements.

Required Qualifications:

• Bachelor’s degree in computer science, information systems, business, technology, or related field.
• 10+ years of experience in project/program management or PMO roles.
• Exposure to budget tracking and financial coordination.
• Good understanding of technology architecture and delivery processes.
• Strong experience with JIRA, Confluence, and Atlassian ecosystem.
• Solid understanding of Agile methodologies and SDLC concepts.
• Familiarity with EPICs, Features, User Stories, and their relationships.
• Experience managing cross-team dependencies, risks, and large-scale delivery initiatives.
• Proficiency with Software Development Lifecycle (SDLC).
• Strong communication, negotiation and relationship building skills.
• Strong issue resolution and risk management skills.
• Experience with project management methodologies.
• PMI/Project Management Professional (PMP) certification desired.

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