Senior Auditor - IAG Privacy

American Express•London, England, UK

fulltime

Other

5+ years

About the role

At American Express, our culture is built on a 175-year history of innovation, shared

values

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

This Senior Auditor role is within the IAG Privacy team, which is part of the broader IAG Financial Crime, Compliance, and Privacy audit portfolio. This privacy-focused role will be based in London (United Kingdom), and will organizationally report into an IAG Privacy Audit Director & Team Leader located in London.

This role will involve working with various audit colleagues and client stakeholders located in different countries around the world, and from different teams and business units. The role will involve heightened privacy focus/specialism regarding international markets and various privacy risk/domain areas, whilst also supporting certain global, US, and international activities. The role may also involve executing some limited audit work across the broader Financial Crimes and/or Compliance audit portfolio.

How will you make an impact in this role?

Participate as a key member of the IAG Privacy team, including providing privacy subject matter expertise across core/lead, integrated, and privacy oversight/advisory audit engagements and Special Reviews
Maintain and expand Internal Audit, Privacy, and data literacy proficiency through ongoing professional development
Develop familiarity of key privacy risks, requirements, and controls within American Express, across multiple lines-of-business, business processes and jurisdictions across both 1st and 2nd lines-of-defense functions
Participate as a key team member on audit projects, independently owning audit tasks such as documenting processes under review, developing workpapers, and executing audit tests in accordance with policies and procedures
Assist Senior Managers / Managers in the execution of assigned audit tasks in line with American Express' Internal Audit procedures, internal policies and standards, and regulatory expectations throughout the audit lifecycle with guidance; maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, and banking best practices
Review prior audit results and relevant business monitoring materials to support Audit Planning activities; executes and actively participates in walkthroughs by asking thoughtful questions, leveraging effective challenge and critical thinking
Execute audit tests (e.g., process, governance, oversight testing) and clearly document test results in accordance with internal policies and procedures to evaluate the control design and effectiveness; draft work papers, demonstrating the ability to use automated work papers and other department and company tools
Identify and escalate issues as appropriate throughout testing and audit execution; draft audit issue documentation
Develop an understanding of American Express' business model, products, services, and organizational units
Assist in documenting and evaluating audit observations and issues; support routine client status meetings, audit request, and other administrative tasks
Understand how corrective actions are impactful and sustainable; execute validation of issues
Communicate task status, roadblocks, challenges, and potential solutions to Senior Managers/Managers and leadership as appropriate
Demonstrate ability to work proactively and take initiative on next steps
Provide guidance to Staff Auditors and review and provide feedback on work as appropriate
Understand how to draft test steps, audit issues, and the audit report and drafts as needed with guidance
Begin to gain an understanding of the regulatory environment including legislation concerns, fines, and historic issues

Minimum Qualifications:

Demonstratable audit experience
Demonstrates strong written and verbal communication skills to deliver deliverables with quality
Works independently, within the team and across various teams in a fast-paced environment to drive business results, employing creative thinking, and the ability to work on competing priorities
Learns how to break-down problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions
Develops knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle
Develops understanding of regulations, regulatory risks, and financial industry best practices, including technology and data implications

Preferred Qualifications:

Prior experience working at a Big Four / G-SIB
Relevant experience in data privacy, data protection and/or compliance (ideally within financial services, banking, or card-products industries)
Moderate understanding of existing & evolving privacy laws, regulations, and regulatory guidance
Currently has (or is willing to develop) deep knowledge and experience regarding certain key / complex / evolving privacy risk/domain areas
Attained or currently working towards (or willing to work towards) relevant privacy certifications – for example:
- Certified Information Privacy Professional (CIPP) (US / Europe / Asia / Canada / China)
- Certified Information Privacy Manager (CIPM)
- Certified Information Privacy Technologist (CIPT)
- Certified Artificial Intelligence Governance Professional (AIGP)
Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization
Strong written & verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues & solutions to close gaps/deficiencies

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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