The SaaS world harbors an uncomfortable truth: operations resist scale. A conventional VP SaaS Ops typically oversees 1-3 products while adding headcount linearly; expanding the product catalog demands proportional team expansion. Trilogy demonstrates a different model. We integrate one SaaS company monthly and run 47+ products (scaling toward 100+) with sublinear workforce growth, demonstrating that operations scale through 80-90% automation rather than personnel additions.
This role extends beyond maintenance operations. You'll perform the operational execution that supports 12 acquisitions annually. This is neither a corporate IT position nor an infrastructure management assignment. This is a hands-on leadership position for someone who has constructed and owned SaaS Ops at a SaaS organization, not merely participated on the team. The successful candidate combines technical mastery with leadership capability, thriving on architecting scalable operational systems, embedding automation, and rendering high-stakes operational judgments. You'll define the evolution of SaaS Ops across a varied portfolio of SaaS enterprises, guaranteeing frictionless product integrations and deploying AI to forge an automated, maximally efficient operations platform.
You'll collaborate with elite peers spanning Engineering, Product, and C-Suite leadership to design and implement this strategy. If you possess definitive perspectives on SaaS Ops management, welcome the complexity of optimizing multi-product ecosystems, and seek to pioneer AI-driven operations, this opportunity is designed for you.
What You Will Be Doing
What You Won’t Be Doing
Lead Cloud Architect Key Responsibilities
Basic Requirements
About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.
Crossover Job Code: LJ-5326-GB-COUNTRY-LeadCloudArchi
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