Summary
Position Summary
Technical Lead -Assistant Manager/ Deputy Manager
Work you’ll do
The Technical Lead – Security Technology Operations (STO) is accountable for the architecture, reliability, security, and continuous improvement of enterprise security technology platforms. This role provides hands-on technical leadership and operational governance for solutions supporting physical security, monitoring, incident response, and compliance. The role serves as a key interface between Security Operations, Information Technology (IT), vendors/integrators, and business stakeholders to ensure secure, resilient, and scalable security technology services.
Key Responsibilities
- Technical Leadership & Architecture
- Own end-to-end architecture, integration, and lifecycle management of security technology platforms, including:
- Video Management Systems (VMS)
- Access Control Systems (ACS)
- Visitor Management Systems
- Video analytics and AI/ML-enabled security tools
- Define and maintain technical standards, reference architectures, configuration baselines, and operational best practices.
- Lead technology evaluations, proofs of concept (POCs), technical assessments, and implementation recommendations.
- Provide design assurance for new deployments, upgrades, and integrations across sites and environments.
- Cybersecurity & Compliance
- Ensure security technology platforms align with enterprise cybersecurity requirements and secure-by-design practices.
- Manage operational security activities including:
- Vulnerability assessments and remediation
- Firmware/patch management
- End-of-Life (EoL)/End-of-Support (EoS) risk identification and mitigation planning
- Partner with Cybersecurity, IT, and Risk teams to support:
- Secure configuration and access controls
- Audit evidence and compliance readiness (e.g., ISO 27001, ISO 22301, SOC2)
- Vendor & Stakeholder Management
- Act as the primary technical escalation point for OEMs, integrators, and managed service providers.
- Drive vendor performance management, issue escalation, service quality, and roadmap alignment.
- Collaborate cross-functionally with Physical Security, Real Estate/Office Experience, T&I teams, and business stakeholders to deliver integrated outcomes.
- Strategy & Continuous Improvement
- Contribute to the security technology roadmap and multi-year planning aligned to business growth and risk posture.
- Identify and execute opportunities to:
- Reduce operational and technology risk
- Improve user/guard experience and supportability
- Enable office expansions and refresh programs
- Optimize cost through standardization and lifecycle planning
Required Skills & Qualifications
- Strong hands-on experience with enterprise physical security platforms, including:
- VMS (e.g., exacq Vision, VideoEdge, Axis, Pelco or equivalent)
- Access Control Systems (e.g., C
- CURE 9000 / Software House, HID or equivalent)
- Solid network fundamentals: TCP/IP, VLANs, routing/switching basics, firewalls, and troubleshooting in enterprise environments.
- Working knowledge of on-prem and cloud-based security technology architectures.
- Experience with API integrations, automation, and integrating security platforms with enterprise services.
- Understanding physical security and cybersecurity convergence (identity/access, logging, segmentation, hardening).
Leadership & Soft Skills
- Demonstrated ability to lead technically complex, high-availability environments and influence outcomes across teams.
- Strong problem-solving, root-cause analysis, and operational decision-making skills.
- Excellent communication skills with both technical and non-technical stakeholders; able to translate requirements into actionable designs and runbooks.
- Comfortable operating in high-risk situations requiring structured incident response and clear escalation.
Preferred Qualifications
- 5+ years of working experience on C
- CURE 9000 and exacqVision (VMS)
- Relevant product certifications (e.g., C
- CURE 9000, exacqVision) preferred.
- Experience supporting Global Security Operations Center (GSOC) and/or local Security Operations Center (SOC) environments.
- Exposure to AI-based video analytics and smart security/edge analytics platforms.
Core Competencies
- Strategic thinking; sound judgment; calm under pressure; attention to detail; strong coordination/communication; high integrity; executive presence.
Work Location:
The position is based out of Hyderabad or Bengaluru and expected to travel around USI to support Security Technology Operations
Work Timing
: 9AM – 6PM / 11 AM - 8 PM
Success Metrics (Examples)
- Platform uptime/availability and service stability
- Reduced incident volume and improved MTTR (Mean Time to Repair/Restore)
- Audit/compliance readiness and timely remediation of findings
- Reduced technology risk via proactive EoL/EoS mitigation and patch/vulnerability closure
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 323424
