This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Develops and leads internal and external liaison responsibilities (for example joint coalitions, industry functional groups, legal counsel) by identifying business owners and establishing relationships; seeking out customer deliverables from the business units when planning strategy; meeting with business unit customers to discuss deliverables, new projects, and initiatives; providing consultation on potential risks and vulnerabilities of practices,services, and processes; partnering as a company subject matter expert on education initiatives and training (for example, customers, schools,seminars, industry training meetings); and working with the Ethics and Legal departments and government agencies on investigative development.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Identifies, relates, and communicates potential threats, vulnerabilities and risks across multiple disciplines by providing solutions and process refinements; researching relevant customer, industry, and technical matters and documenting findings; interviewing business owners to determine areas of vulnerability and deliverables; training customers on key issues; analyzing data for complex current and future trends (for example, fraud, theft, misappropriation, diversion, personal conduct, major crime); planning and executing proactive strategy for Investigations; and utilizing and analyzing electronic media (for example, spreadsheets, computer models) to identify potential risk trends.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
Oversees, conducts, and reviews complex investigations (for example, fraud, theft, misappropriation, diversion, personal conduct, major crime) by receiving and assigning allegations from a variety of channels; developing investigative theory; using specialized techniques to gather and evaluate evidence (for example, documents, surveillance video, testimony, media) to perform analysis and draw findings; conducting and directing interviews of direct and indirect witnesses and presenting findings to business unit and law enforcement agencies; identifying vulnerabilities and recommending process refinements; preparing investigative findings in a comprehensive, coherent and proficient report; preparing reports and evidence to meet legal and regulatory requirements for presentations (for example, courtroom proceedings, governmental agency proceedings); and testifying to
findings.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.
Key Skills
The following key skills are required to perform one or more essential functions of this position.
Investigation, Risk Management, Cross-Functional Collaboration, Regulatory Compliance, Internal Investigations
Leadership Expectations
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position
Respect the Individual:Builds high-performing teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all.
Respect the Individual:Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best talent.
Respect the Individual:Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action
Act with Integrity:Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by taking action to advance opportunity, sustainability, community, and integrity (e.g., creating fair opportunities for associates and suppliers, driving local giving efforts).
Act with Integrity:Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel
comfortable sharing concerns and models our culture of non-retaliation; listens to concerns raised by associates and takes action and enables others
to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values.
Act with Integrity:Acts as an altruistic servant leader and is consistently humble, self-aware.
Serve our Customers and Members:Delivers expected business results while putting the customer/member first and consistently applying an omni[1]merchant mindset and acting with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Serve our Customers and Members:Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the
business when making plans and implementing strategies.
Strive for Excellence:Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Strive for Excellence:Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
Enters and locates information on electronic device.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
Reads information, often in small print.
Visually verifies information, often in small print.
Communicates effectively in person or by using telecommunications equipment.
Presents information to small or large groups and individuals.
Observes associate, customer, or supplier behavior.
Travel
Traveling is necessary to perform one or more essential functions of this position.
Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.
Entry Requirements
Minimum Qualifications
Bachelor's degree in Criminal Justice, Business Administration, Political Science, or related field and 6 years investigative experience in casework/management, auditing, security, or related field OR 8 years investigative experience in casework/management, auditing, security, or related field.
Proficiency in English and native language of assigned country (for example, Mandarin in China; Portuguese in Brazil; Spanish in Latin America; Hindi in India).
Preferred Qualifications
Certified Fraud Examiner (CFE).
5 years’ experience in fraud and corruption casework/management.
5 years experience in the conduct of forensic accounting.
Certified Public Accountant (CPA).
Certified Protection Professional (CPP).
Fluent in Cantonese. Fluent in Spanish.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.
Walmart doesn’t charge any recruitment or similar fee in the recruitment process, including but not limited to interview, offering, and onboarding.
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