Lead Designer - Commercial Product
Tesco•Welwyn Garden City, England, UK
fulltime
Design, Art/Creative, and Information Technology
5+ years
About the role
We are looking for a Design Lead to join our Commercial
Product Design Leadership team. Reporting into our Head of Design for Commercial
Product, this is very much an hands on role, leading large scale initiatives
working alongside a talented, and multi-disciplined design team. Someone who
can see the possibility in every opportunity - from large transformational
projects on big budgets to the small incremental quick wins that will provide
millions of our customers and colleagues with immediate improvements. You’ll
have a well-rounded design background and be a natural born leader, with the
gravitas and ability to inspire those around you to create products and
experiences that are compelling and easy to use, always with a focus on best-in-class
design culture & craft.
Our design challenge is vast and we have bold plans for both innovation and
expansion so it’s the perfect time to join us and help shape the future of
design in Tesco.
You’ll collaborate with other teams across
our Technology function – Product, Engineering, Program and Data Science as
well as the wider business in a fast-paced agile environment. We align around
our collective purpose of *“Serving our customers, communities and planet a
little better every day”* to provide customer and business value.
You’ll be a smart, empathetic creative with a
real a passion for craft and design and great story-telling skills. You’ll
always champion a human-centered approach to problem-solving throughout all
stages of the discovery and design process and most of all have a clear vision
of the future for customer experience.
You’ll have a genuine
appetite for solving complex problems as well as passion and a flare for the visual
communication of your ideas. You’ll have solid experience in research, service
design, stakeholder management, workshop facilitation, ideation and validation.
Insights and data are what drive you and you’ll use it to empower your
decisions.
You will be responsible for
·
Taking ownership of large initiatives or programmes of work,
with a clear problem statement that span multiple work streams and end to end
journeys
leadership for design capability programs and then champion these across
the wider Tesco design community
·
Collaborating with Design Managers and other Design Leads to
ensure the right people are solving the right problems in the best way for our customers
and business
·
Ensuring a tireless focus on a human centered design practice
and guide you team to effectively identify and understand user needs and
opportunities that are always evidence based
·
Supporting development of business level KPIs across teams
alongside your Product counterparts
·
Networking and evangelising team's achievements across Tesco and
the broader Tech community
·
Demonstrating strong written, verbal communication and
presentation skills to all levels of seniority and disciplines within the
organisation.
·
Critiquing & challenging product & strategic roadmaps and
upward communication of potential initiatives and opportunities
·
Effectively coordinating, facilitating, and leading ceremonies,
peer/design reviews and workshops with design & research teams, business
owners and stakeholders
·
Continuously seeking to improve research, design, and development
processes to gain efficiency, remove obstacles, and simplify workflows
·
Being an advocate for correct use of and contribution to our
design system
·
Leading by example, demonstrating Tesco values, provide guidance
and mentoring to help the team focus on our mission, achieve their best and
strive for excellence
·
Providing support & mentorship for your team help to define
objectives and help manage professional & personal development
·
Hiring and managing design contractors and brief agencies where
required
You will need
Whats in it for you? We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.