Assistant Facility Manager- JLLWhat this job involves:
As an Assistant Facility Manager at JLL, you'll support our client's headquarters facilities in McLean, Virginia, playing a key role in delivering exceptional facility services that keep modern campus operations running smoothly. We embrace more innovative ways of working, and in this position, you'll collaborate with the Facility Manager to oversee maintenance delivery, manage vendor relationships, and lead initiatives that enhance customer satisfaction. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work with diverse facility support groups to develop best practices and innovations. This role offers the opportunity to shape a brighter way forward through hands-on involvement in both daily operations and strategic projects that directly impact the workplace experience.
What your day-to-day will look like:
Work with the Facility Manager to oversee delivery of maintenance and repair services on a modern campus while monitoring and increasing customer satisfaction
Support the Facility Manager in managing short and long-term projects that advance client objectives and facility operations
Assist with vendor management including scheduling, oversight, and work order coordination through CMMS or other facility management systems
Enforce all company policies and training requirements regarding safe and efficient operations and work practices
Collaborate with other facility support groups to develop best practices and implement innovative solutions
Assist with meeting preparation and conference room scheduling to support seamless workplace experiences
Respond to facility-related requests and emergency situations as part of 24/7 on-call support rotation
Required qualifications:
High school diploma or equivalent
1-2+ years of facilities management experience
Proficiency in computer management, word processing, spreadsheets, and customer service applications
Strong communication skills to effectively interact with clients, vendors, and team members
Preferred qualifications:
Vendor management experience with ability to coordinate multiple service providers