Lead Infrastructure Engineer: Containers Platforms

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Value Proposition The Sr. Infrastructure Engineer is a project-focused role with a strong capability to support other Infrastructure Engineers, Developers, and operations with incidents and requests. The Engineer drives orchestration of common infrastructure tasks across container technology stacks and will maintain strategic tasks for public and private cloud-based container infrastructure, influencing architecture and standards.

Job Details Position Title: Lead Infrastructure Engineer

Career Level: P3

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore

About The Team The Sr. Infrastructure Engineer is a project-focused role with a strong capability to support other Infrastructure Engineers, Developers, and operations with incidents and requests. The Engineer drives orchestration of common infrastructure tasks across container technology stacks and will maintain strategic tasks for public and private cloud-based container infrastructure, influencing architecture and standards.

Impact As a Cloud Engineer, you will play a key role in designing, building, and maintaining highly available and secure cloud environments. Your work will drive the automation, scalability, and resilience of our cloud platforms while enabling other teams to innovate faster through self-service and continuous integration.

Key Deliverables

• Develop and document the individual tasks required to complete project delivery
• Manage and resolve backlogged project and support tasks
• Complete documentation for the support and maintenance of a new service or solution
• Respond to and fulfill service requests to enable Container platform consumption by application delivery teams
• Drive the adoption of automation across technology stacks (Ansible, Terraform, Kubernetes)

Skills And Qualifications

• Demonstrated understanding protocols and technologies supporting a solution
• At least 3 years’ experience engineering and supporting Kubernetes Orchestration
• At least 3 years’ experience or equivalent knowledge managing and deploying services with a focus on containerization
• At least 3 years’ experience with hybrid datacenter approaches for container technologies
• Familiarity and practice managing software-defined infrastructure
• Understanding of high-level concepts across network, storage, and database technologies
• Ability to manage scripts and code in a git-based repository
• Experienced managing and creating infrastructure as code
• Ability to automate complex tasks across infrastructure components
• Well-practiced troubleshooting methodology
• Self-starter with the ability to work in a fast-paced environment where priorities may shift frequently
• Ability to communicate design, installation, and support of a solution through documentation
• Strong verbal communication across audiences (such as fellow engineers, end users, and management)
• Ability to work independently with minimum supervision
• Ability to attain new technical skills and share knowledge with teammates

Preferred Qualifications Certified Kubernetes Administrator, or other relevant certification preferred

Relationships & Collaboration You will work closely with DevOps, Security, Development, and Infrastructure teams to deliver robust, compliant, and efficient cloud solutions. Collaboration, communication, and shared problem-solving are key aspects of this role

Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.