Sr. Technical Consultant
Egnyte
fulltime
Customer Service
10+ years
Title: Sr Technical Consultant (Data Migration)
Location: India, Remote
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
Your Qualifications
Strong technical skills that cover the following areas:
Software installation and troubleshooting skills
Data and permission migration tools
Virtualization experience (VMWare, Hyper-V)
Windows/Linux Server operating systems
Execute and monitor scripts (Python, SQL, PowerShell)
Good understanding of Microsoft Active Directory, Azure AD, SSO
Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
Experience migrating data and permissions
Extensive experience with customer-facing implementation roles working remotely.
Should be adept at leading technical discussions and implementation with stakeholders.
Excellent customer engagement and communication skills.
Fluency of spoken and written command of English.
Attention to detail and adapt to process in a quick changing environment.
Ability to actively multi-task and manage multiple projects in parallel.
Bachelor’s degree in related technical discipline is preferred.
10+ years of relevant technical function experience
Willing to work during US Eastern time every day.
What You’ll Do
Execute data and permission migration projects from on-premises and Cloud sources to ensure successful customer deployment and adoption of the Egnyte platform
Act as liaison between customers and internal teams for monitoring, reporting, and troubleshooting of migration jobs
Engage with customers and internal teams to provide status and escalate issues
Communicate professionally and succinctly and follow Egnyte Professional Services Standard Operating Procedures (SOP).
BENEFITS:
Competitive salaries
Medical insurance and healthcare benefits for you and your family
Fully paid premiums for Term life insurance
Personal Accident Insurance
Flexible hours and PTO
Gym and fitness reimbursement
Childcare reimbursement
Equal Employment Opportunity
At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.