Vice President, GMNS Know Your Customer (KYC)
American Express•New York, NY
fulltime
Other
5+ years
At American Express, our culture is built on a 175-year history of innovation, shared
values
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
About American Express Global Merchant & Network Services (GMNS)
Global Merchant & Network Services (GMNS) powers the American Express global payments network, enabling more than $1.7 trillion in annual spend across 170+ markets. Within GMNS, the Global Strategy Operations & Performance (GSOP) teams are trusted enablers of a profitable, compliant, and vibrant network for GMNS, advancing strategy, governance, and execution to drive a sustainable impact.
Global Strategy Operations & Performance (GSOP) within Global Merchant & Network Services (GMNS) is looking for a Vice President, GMNS KYC Programs to lead a diverse team of high-performing professionals focused on building and executing the plan to uplift our global Know Your Customer (KYC) processes and capabilities. Reporting into the VP, Global Merchant Operations, the individual will be accountable for KYC Transformation and KYC Operations to ensure GMNS has modern capabilities and end to end process oversight, strong governance, controls, and continuous improvement across the KYC lifecycle. This role will involve extensive collaboration with partners across business units, functional areas, and geographies.
The VP, GMNS KYC Programs will:
Qualifications:
Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
For a full list of Team Amex benefits, visit our
Colleague Benefits Site
.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions