Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Facilities Specialist is responsible for the day-to-day facilities operations of assigned spaces across the Comcast Corporate Campus. This role ensures that all environments are safe, functional, and maintained to Comcast’s high standards while proactively supporting operational excellence, vendor performance, and an exceptional workplace experience. This is an office‑critical role requiring a consistent on‑site presence to effectively support real‑time facilities operations and campus needs.
Responsibilities
Job Description
- Serve as the primary point of contact for facilities operations within assigned spaces, ensuring timely resolution of issues and clear communication with stakeholders.
- Oversee day-to-day facilities operations, including work order lifecycle management (intake, prioritization, vendor assignment, tracking, and verification of completion), vendor coordination, and execution of facility-related tasks and projects, with a focus on quality, timeliness, and customer experience.
- Conduct routine and strategic floor inspections to identify issues, prioritize corrective actions, and ensure spaces meet Comcast operational and presentation standards.
- Coordinate and oversee vendors and union trades, ensuring work is completed safely, efficiently, and in compliance with scope, safety requirements, and company standards.
- Support facilities-related projects from initiation through completion, including scope coordination, scheduling, vendor management, and progress tracking against timelines.
- Assist in managing project financials by requesting proposals, reviewing quotes, tracking costs, and ensuring accurate invoice submission and approval.
- Coordinate facilities support for events and campus activities, including vendor logistics, insurance documentation, and building access requirements in partnership with Security, Events, and other stakeholders.
- Build and maintain strong relationships with space owners, internal partners, and stakeholders through proactive communication, responsiveness, and consistent follow-through.
- Identify opportunities to improve operational processes and support the development and refinement of standard operating procedures (SOPs).
- Partner with building management and engineering teams to coordinate maintenance and repairs related to HVAC, electrical, plumbing, and life safety systems.
- Ensure assigned spaces remain compliant with Company standards, OSHA regulations, and safety requirements.
- Support after-hours operations, critical incidents, and participate in the on-call rotation as required.
- Contribute to department initiatives and cross-functional efforts that enhance operational efficiency and workplace experience.
- Perform other duties and responsibilities as assigned.
Requirements
- Bachelor’s degree preferred or equivalent experience.
- 2+ years of experience in facilities operations, vendor coordination, or a related field.
- Experience managing work orders, vendors, and supporting projects in a fast-paced operational environment.
- Strong written and verbal communication skills with a focus on internal stakeholder engagement and high-quality customer support.
- Working knowledge of building systems, including HVAC, electrical, and plumbing coordination.
- Experience with CMMS/work order systems and Microsoft Office (Excel, Word, PowerPoint).
- Ability to prioritize multiple tasks, adapt to changing priorities, and operate with a sense of urgency.
Employees At All Levels Are Expected To
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Facilities Operations; Maintenance Operations; Teamwork; Communication
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
0-2 Years