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Job Details
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As an Enterprise Architect, no two days are the same. You are a valued team member, collaborator, contributor and thought leader who will spend the majority of your time helping our customers transform into agentic enterprises. A typical day may start with a team call where you share experiences and expertise with your colleagues in the EA team. You will then start work on a presentation for the CIO of a prospect company, using assets from the vast Salesforce repository as well as using your own creativity and insights to prepare a compelling and achievable view of their future. After lunch with colleagues from across the different business functions in our amazing London office you will participate in an Equality workshop aligned with one of the 10 Equality Group within Salesforce. The afternoon will be spent presenting our industry point of view to the Chief Digital Officer of an existing account and debating new trends in AI.
Role Description The Solution Engineering Enterprise Architect will act as an enterprise domain expert to sales teams on how the Salesforce Platform fits into an enterprise business and IT architecture. With a broad IT background and sound business acumen including: business architecture, technical architecture, software/systems engineering, cloud computing, and the software development process (SDLC), the Enterprise Architect will structure the proposed deployment of Salesforce solutions and transform customer business strategy into execution as part of the pre-sales cycle.
The Enterprise Architect EA role is within our Solution Engineering Architecture, Data & AI practice and will be part of a cross-functional team of experts covering technical, security, solution, data and AI architecture. The Enterprise Architect will be a subject matter expert in one or more categories including: AI, business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. The Enterprise Architect will help determine which Salesforce technologies to leverage in customer driven architectures using Enterprise Architecture frameworks and Salesforce agile methodologies. The Enterprise Architect will help the sales teams and customers design specific deployment roadmaps against business strategies.
The Enterprise Architect should have a strong alignment and knowledge within one or more of the following industry sectors: manufacturing (discrete, process and chemical), automotive, aerospace and defence. The individual should have a compelling industry point of view and be able to discuss future trends and challenges and provide a Salesforce perspective on how these will be addressed. The individual will be expected to assist in the development of our industry sales plays and to communicate these both internally and externally, including at industry and architecture conferences. Knowledge of core industry customer related business processes such as, but not limited to, Lead and Opportunity Management, Configuration/Pricing/Quoting, B2B Commerce, Service and Support, Field Service, Asset Management will be expected. Additional knowledge of Plant Management, Connected Assets/Devices, Supply Chain, Logistics, ERP and the associated value chains and integrations will be welcome.
You should be comfortable discussing and describing all aspects of the Salesforce platform with business IT audiences including the CTO/CIO and Chief Digital Officer. With a strong blend of technical and sales skills the Enterprise Architect uses a consultative approach to understand business and technical requirements and to help the sales teams develop and refine a technical sales strategy and Salesforce solution fit.
Experience/Skills Required
Additional Skills (useful But Not Required)
Extensive product and personal training and development is provided, both as part of an initial 6 month ramp process and as part of Salesforce’s commitment to continuous learning and employee growth.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.