System Engineer

Razorpay•Bengaluru, Karnataka, India

fulltime

Information Technology

5+ years

About the role

We are looking for a highly skilled and experienced Network Engineer to manage, operate, and support our enterprise network infrastructure. The ideal candidate will have deep hands-on experience in firewalls, switching, wireless technologies, and network security , with strong expertise in troubleshooting, configuration, and operations.

Key Responsibilities

Design, configure, implement, and support enterprise network infrastructure including firewalls, switches, wireless, and cloud security platforms .
Manage and troubleshoot Palo Alto Firewalls (mandatory) — policies, NAT, VPNs, security profiles, upgrades, and HA.
Configure and support Cisco Nexus switches (mandatory) — VLANs, VPC, routing, OS upgrades, and troubleshooting.
Manage Cisco Meraki switches and access points (mandatory), including dashboard administration, monitoring, wireless optimization, fine-tuning, and architecture understanding.
Support Zscaler Internet Access (ZIA) and ZTNA solutions, including policy configuration and user troubleshooting.
Monitor network performance using standard network monitoring tools , proactively identifying and troubleshooting issues.
Handle incidents, service requests, and changes through a ticketing system , ensuring adherence to SLAs and ITIL processes.
Perform root cause analysis (RCA) for network issues and implement preventive actions.
Work closely with internal teams, vendors, and service providers for issue resolution and continuous improvement.
Participate in network upgrades, migrations, and new technology implementations .
Maintain network documentation, SOPs, and diagrams .

Mandatory Skills & Qualifications

Strong hands-on experience with Palo Alto Firewalls (mandatory).
Extensive experience with Cisco Nexus switches (mandatory).
Hands-on experience with Cisco Meraki switches and wireless access points (mandatory).
Experience with Zscaler (ZIA) and ZTNA security solutions.
Solid understanding of network monitoring tools (mandatory).
Experience working with IT ticketing systems and operational processes (mandatory).
Deep technical expertise in Firewalls, Switching, and Wireless technologies , including configuration and advanced troubleshooting.
Strong understanding of TCP/IP, LAN/WAN, routing, switching, and network security concepts.

Good to Have

Knowledge of Zscaler Digital Experience (ZDX) .
Exposure to cloud networking (AWS / Azure / GCP).
Relevant certifications such as CCNP, PCNSE, Meraki, Security certifications , etc.

Behavioral & Soft Skills

Excellent troubleshooting and analytical skills.
Strong communication and documentation skills.
Ability to work independently in a fast-paced environment .
Strong ownership mindset with customer-centric and operational focus.
Strong documentation creation ability.

Location - Bangalore

Similar Opportunities

About Razorpay

Visit Website