
The SaaS sector is advancing quickly, yet legacy SaaSOps teams remain mired in manual workflows and reactive problem-solving rather than embracing proactive, AI-enabled automation. Organizations are hemorrhaging millions on suboptimal cloud operations, enduring preventable outages, and falling short of the scaling velocity required for ambitious expansion. Trilogy is charting a different course—acquiring no fewer than one SaaS company each month and fully committing to AI transformation to construct the industry's most sophisticated, automated SaaS Ops capability.
Trilogy manages a portfolio of SaaS enterprises, each presenting distinct architecture, clientele, and operational demands. Rather than viewing SaaS Ops as overhead, we position it as strategic differentiation. We are constructing an elite, AI-enhanced SaaS Ops function engineered to maximize availability, refine operations, and optimize cloud expenditure across dozens of platforms. This represents a chance to architect and deliver SaaS Ops strategy at scale, harnessing automation, AI, and exemplary operational frameworks to establish a new benchmark for the industry.
This is not a traditional IT infrastructure or systems management position. This is a technical leadership opportunity for someone who has directly built and owned SaaS Ops within a SaaS organization, not merely participated as a team member. The right candidate is primarily a technical authority, secondarily a leader—an individual who excels at architecting scalable infrastructure, embedding automation, and navigating critical operational trade-offs. You will be accountable for shaping the future of SaaS Ops across a varied portfolio of SaaS companies, guaranteeing frictionless product integrations, and deploying AI to forge an automated, high-efficiency operations platform.
You will collaborate with elite talent across Engineering, Product, and executive leadership to realize this vision. If you hold firm convictions about SaaS Ops execution, relish the complexity of optimizing multi-product ecosystems, and are energized by pioneering AI-powered operations, this opportunity is designed for you. Apply now to claim a transformative career milestone.
What You Will Be Doing
What You Won’t Be Doing
Lead Cloud Architect Key Responsibilities
Basic Requirements
About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.
Crossover Job Code: LJ-5326-GB-London-LeadCloudArchi