About the Role:
The Regional Head for B2B Logistics will be a key leader responsible for the overall success and strategic growth of the region.
This role is a critical ownership position, encompassing the entire P&L, sales, operations, service quality, and expansion strategy within the designated region, ensuring alignment with the Annual Operating Plan (AOP).
Key Responsibilities
Financial & Commercial:
P&L Ownership: Manage regional P&L to achieve AOP targets.
Revenue Growth: Drive revenue through new client onboarding and organic growth (Increased SOW).
Receivable Management: Ensure all customer collections are within credit limits and days.
Risk Control: Keep losses and bad debt within provisions.
Sales & Operations:
Client Acquisition: Lead new client/customer onboarding and expand market share.
Service Expansion: Strategically expand regional serviceability.
Team Leadership: Manage large Sales and Operations teams to achieve AOP performance.
Customer Excellence: Ensure top-tier service quality and effective customer handling.
SLA Management: Monitor and resolve all service level/breach management issues promptly.
Skill set:
Financial & P&L Management, Strategic Revenue Growth & Sales, Customer Relationship & Service Quality, Logistics Operations & Service Expansion, Leadership & Team Management
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