Install, configure, and administer Windows servers, services, and roles across production and non‑production environments.
Monitor system performance, capacity, and availability; proactively identify and resolve issues to minimize downtime.
Manage user accounts, groups, permissions, and security policies in Windows environments.
Perform regular patching, updates, and maintenance activities in line with change management processes.
Implement and maintain backup, restore, and disaster recovery procedures for Windows systems.
Troubleshoot OS, hardware, and network‑related incidents, escalating to vendors or senior teams when required.
Maintain system documentation, standard operating procedures, and configuration records.
Collaborate with application, network, and security teams to support deployments and environment changes.
Apply ITIL‑aligned practices for incident, problem, and change management, ensuring timely resolution and communication.
Contribute to continuous improvement by identifying opportunities to automate routine tasks and enhance system reliability. Minimum Qualifications:
B.Tech degree in Computer Science, Information Technology, or a related field.
3–5 years of hands‑on experience as a Windows Administrator or in a similar infrastructure role.
Strong expertise in installing, configuring, and managing Windows Server operating systems.
Proven experience with user and access management, system monitoring, and basic security hardening on Windows platforms.
Practical experience in performing system updates, patching, and routine maintenance activities.
Ability to troubleshoot and resolve Windows OS and basic network connectivity issues effectively. Good to have skills: Active Directory, PowerShell, VMware, Hyper-V, System Center Configuration Manager (SCCM)
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