Job Title :
Manager - SAP S/4HANA Techno-Functional
Reporting to :
VP
Function :
Information Technology
Division :
SAP - Operation Support
Grade :
3B
Designation :
Techno Functional Lead
Location :
Mumbai
Desired years of experience :
8+ years
Role Objective
As the SAP Techno Functional Lead, you will be the strategic link between the Business Units (Finance, Supply Chain, Sales) and the IT department. With 8+ years of experience, you will lead the IT side support and enhancement roadmap, ensuring the SAP landscape evolves to meet changing market demands while maintaining a "Clean Core."
On a typical day you will drive the following :
- Business Process Advisory : Conduct workshops with department heads to identify process bottlenecks and propose SAP-driven automations or standardizations.
- Enhancement Pipeline Management : Lead the Change Request (CR) process, from initial business case and ROI analysis to User Acceptance Testing (UAT) and final sign-off.
- Solution Design & Governance : Ensure all technical enhancements (ABAP, Fiori, BTP) align with functional business rules and don't compromise future upgrade paths.
- Data Stewardship : Oversee master data governance and business intelligence reporting (SAC/BW) to ensure "one version of the truth" for executive decision-making.
- Vendor & IT Liaison : Manage the relationship with external AMS (Application Management Services) providers and internal IT to ensure SLAs are met and technical debt is minimized.
- Operational Excellence : Lead the training strategy for "Super Users" and develop business-centric documentation/SOPs.
- Manage and upkeep the interfaces with external systems.
You Will Bring The Following To The Table
- Bachelor/Master's degree in engineering, IT, or related discipline.
- 8+ Years Experience : A proven track record in SAP support environments, specifically moving from a Consultant to a Lead/Managerial role.
- Process Knowledge : Ability in end-to-end business cycles (e.g., Order-to-Cash, Procure-to-Pay, Record-to-Report).
- Technical Literacy : Ability to read/debug ABAP code, understand HANA views, and evaluate BTP extensions without needing to be a full-time developer.
- Change Management : Experience in PROSCI or similar methodologies to manage the human side of SAP process changes.
- Project Governance : Familiarity with SAP Solution Manager (SolMan) or SAP Cloud ALM for managing the lifecycle of enhancements.
- FIORI : UI5 developments and customizations and support for Transactional and Analytical Apps.
Preferred Certification
- SAP Certified Application Associate
- Relevant SAP S/4HANA Certification
You Will Succeed In This Role By
- Willingness to support on-call rotations, weekend maintenance, and critical cutover activities when needed.
- Delivering high-quality, performance-optimized Analytical solutions under pressure
- Proactively finding and solving sales and procurement and inventory issues
- Building strong relationships with internal stakeholders
Key Interactions & Relationships
Interfaces : WMS Team, DWH Team, MDM Team, SCM Interfaces : SAP Team, Banks, 3 Party Vendors
(ref:hirist.tech)
