Program Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This position serves as a Global Banking & Markets Tax Project Manager, responsible for delivering compliance with new and evolving global tax regulations. The role supports three key areas: U.S. Information Reporting and Withholding, Non‑U.S. Information Reporting and Withholding, and Indirect Taxes.

Responsibilities:

• Project management / Business Analysis skills, including the ability to prioritize work and meet deadlines
• Project Manage the work stream, including coordination of activities across Operations and Technology
• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders
• Adhere to enterprise change management standards
• Work with end users to define functional requirements and prepare User Acceptance Testing
• Oversee User Acceptance Testing execution and Production parallel activities
• Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
• Navigates across various Lines of Business and partner organizations, including Technology, Operations and Compliance, leading them to negotiate decision making for efficient and effective resolution

Required Skills: Project Management

Reporting

Strategy Planning and Development

Issue Management

Oral/Written Communications skills

Presentation Skills

Prioritization

Problem Solving

Performance Management

Risk Management

Workforce Planning

Desired Skills: Business & Risk Management experience

Business Analysis experience

Experience in technology implementation projects including involvement in building new or enhancing existing systems to meet complex reporting requirements.

Manages own time well, agreeing priorities. Multi-tasks effectively, works well under pressure and meets tight and changing deadlines

Ability to engage positively with other individuals and teams quickly to deliver project objectives

Demonstrates a genuine interest in understanding how things work and a desire to make improvements.

Tax experience

Skills:

• Process Design
• Program Management
• Project Management
• Reporting
• Strategy Planning and Development
• Issue Management
• Oral Communications
• Presentation Skills
• Prioritization
• Problem Solving
• Performance Management
• Process Performance Management
• Process Simplification
• Risk Management
• Workforce Planning

Shift: 1st shift (United States of America)

Hours Per Week: 40