
Position Overview: The Global Customer Success organization is seeking a visionary and results-oriented technology operations leader to lead the Cloud Application Services (CApS) organization. This critical role will report to the Head of Global Customer Success and will be responsible for all aspects of the global CApS organization (Commercial, Engineering, Operations, SRE). We are looking for a strong leader with exceptional operational skills, a proven ability to lead a large, globally distributed organization, and a passion for uniting teams around a culture of quality, efficiency, security, and predictable excellence. This leader will be instrumental in driving strategic planning and execution within our cloud operations and SaaS environment, translating technology and process innovation into tangible operational excellence.
Responsibilities:
Required Knowledge/Skills, Education, And Experience