ServiceNow Lead Software Engineer (Cyber Security)

About This Role Wells Fargo is seeking a ServiceNow Lead Software Engineer within the Cybersecurity group for the Technology Exposure Management Engineering team to implement and support the ServiceNow Vulnerability Response (VR) module. This role will partner with Technical Governance, Platform Architecture and ServiceNow Developers to ensure that design, coding, and practices are in alignment with scalable enterprise solutions. This role will take on application development responsibilities for Wells Fargo's ServiceNow Cyber Security Vulnerability Remediation applications supporting Cyber Security Technology (ICS).

In This Role, You Will

• Implement solutions, by configuring and customizing scripting, for all components of the ServiceNow VR product.
• Lead complex technology initiatives including those that are companywide with broad impact and act as an escalation point, provide guidance and direction to less experienced staff
• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
• Resolve coding, testing and escalated platform issues of a technically challenging nature
• Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Partner with production support and platform engineering teams effectively
• Code ServiceNow solutions within an Agile Framework

Required Qualifications, US:

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience with service-oriented architecture method and ability to consult clients with such topics
• 5+ years of experience in Service Now Application development, installation, or troubleshooting
• 1+ years of experience with web technologies - JavaScript, ES5+, HTML
• Certified as a Service Now System Administrator
• Certified as a Service Now Application Developer

Desired Qualifications:

• 2+ years of experience with Service Now Vulnerability Response
• Certified as Service Now Implementation Specialist for Vulnerability Response
• Micro-certified - Service Portal, ATF, Flow Designer, integration Hub etc.
• Experience in one or more JavaScript frameworks like Angular JS or React
• 2+ years of RESTful or SOAP web services
• 2+ years Agile experience
• Experience integrating with Kenna, Qualys, Wiz, Checkmarx, Blackduck, Invicti

Job Expectations:

• Develop and implement new Service Now Application using low-code or out of the box solutions
• Develop workflow and scripts as needed to personalize existing Service Now applications and automate business processes
• Understand detailed requirements and own code from design, implementation, test automation and delivery
• Manage deployment by engaging with enterprise platform management during release
• Manage Production Support by engaging as L3 support team member
• Manage API integration with non-Service Now applications
• Manage documentation in Confluence of new or existing Service Now applications
• Knowledge of web-based protocols and standards
• Strong verbal, written, and interpersonal communication skills

This role is not eligible for VISA sponsorship.

No C2C

Onsite work required 3x weekly

Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $224,000.00

Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date: 5 Apr 2026

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Reference Number R-530703-7